Cold Food Production Agent - CLE airport
About The Position
The Cold Food Production Agent prepares, organizes, and assembles cold food items and catering carts according to airline and customer specifications. The role supports Sky Café operations by handling food safely, maintaining required temperatures, and meeting production timelines tied to flight schedules. Work takes place in a fast-paced, temperature-controlled environment and requires compliance with food safety, sanitation, airline, airport, and company requirements. The position may involve refrigerated work for extended periods, physically demanding and repetitive tasks, and variable schedules, including nights, weekends, and holidays. The agent works with team members and leadership to complete production assignments within required timeframes. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
Requirements
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment.
- Must be able to obtain airport, airline, and/or government-required credentials, clearances, or permits, as applicable.
- Must be able to successfully complete required food safety, airline-specific, and company training.
- Must be able to work in refrigerated or temperature-controlled environments for extended periods.
- Must be able to lift, push, pull, and move up to 50 pounds on a regular basis.
- Must be able to stand, walk, bend, reach, lift, and perform repetitive tasks for extended periods.
- Must be able to work in a fast-paced, time-sensitive environment.
- Must be able to work nights, weekends, holidays, and variable schedules as required.
- Must be able to pass a background check and drug screen.
- Must have strong attention to detail and a commitment to cleanliness and safety standards.
- Must be able to work independently and as part of a team.
- Must be able to follow safety procedures and food handling guidelines.
- Must be flexible to work nights, weekends, holidays, and varying shifts.
Nice To Haves
- Previous food production, catering, kitchen, warehouse, or airline catering experience is preferred but not required.
- Previous experience in airline catering, food production, quality control, or a related field is preferred.
Responsibilities
- Prepare, portion, assemble, and organize cold food items according to airline specifications, menu requirements, and production schedules.
- Build and stock catering carts, trays, and containers in accordance with customer loading diagrams and established procedures.
- Work in refrigerated and temperature-controlled environments while maintaining required food safety standards.
- Verify food items, quantities, labels, and cart contents for accuracy before release to the next stage of operations.
- Place cold packs or other temperature-control items as needed to maintain the cold chain.
- Inspect food products for quality, freshness, packaging accuracy, and proper labeling.
- Follow established food safety, sanitation, and handling procedures.
- Clean, sanitize, and maintain work areas, equipment, trays, utensils, carts, and containers according to company procedures.
- Unload, sort, and process returned carts, equipment, and food service items as needed.
- Dispose of waste and recoverable items properly and in accordance with company and customer requirements.
- Report equipment issues, food quality concerns, safety hazards, or operational delays to leadership.
- Comply with Sky Café, airline, airport, food safety, and safety management policies.
- Work with team members, leads, supervisors, and managers to complete production assignments within required timeframes.
- Perform additional duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
