About The Position
University of Iowa Health Care’s Professional Coding Division (PCD), within Patient Financial Services (PFS), is seeking a Coding Coordinator to oversee a primary/specialty care coding team. The coordinator supervises medical coding staff by providing training, scheduling, assigning, and evaluating work. The role is full-time (100%) and is scheduled Monday through Friday. It is based at the Hospital Support Services Building (HSSB) in Coralville, Iowa, and is eligible for remote work consideration. Remote eligibility is assessed after satisfactory job training, and work arrangements are reviewed annually under applicable university policies. Training takes place onsite or via Zoom from HSSB for a duration determined by the supervisor. The coordinator supports accurate, compliant, and efficient coding and billing operations. The role monitors coding and billing through quality assurance and productivity reviews, ensures coding follows applicable policies and guidelines, addresses complex coding issues, and analyzes activity and trends. The coordinator works with coding staff and a broad range of clinical, administrative, technical, compliance, payer, and patient stakeholders. The position may assist with planning and implementing computer applications, software, databases, and related products such as Epic and 3M. For remote work, employees must provide an appropriate home-office setup that replicates the onsite workstation and meet the stated internet-speed requirements. In hybrid and remote arrangements, the employee is responsible for specified offsite equipment, including two monitors, a keyboard, and a mouse. The department provides other equipment as described in the posting.
Requirements
- Bachelor’s degree or an equivalent combination of education and experience.
- Coding certification, such as RHIT, RHIA, CPC, or CCS, through a nationally recognized credentialing body such as AHIMA or AAPC.
- Two or more years of medical coding experience.
- Knowledge, understanding, and experience with Centers for Medicare and Medicaid Services (CMS) regulations or industry standards.
- Proficiency with standard office computer software applications, such as Microsoft applications.
- Excellent written and interpersonal communication, customer service, and conflict resolution skills.
- Ability to prioritize and coordinate inquiries from patients, staff, and administration.
- Excellent analytical skills and strong attention to detail, with the ability to achieve or exceed organizational and individual performance goals.
Nice To Haves
- Supervisory experience, typically one or more years supervising medical coding and/or billing.
- Knowledge of University Human Resources policies and procedures and UI Health Care coding policies and procedures.
- Experience with Epic Systems.
Responsibilities
- Supervise a team of medical coders, including team members who may work primarily remotely.
- Assign work, provide direction and feedback, and coach staff to help achieve departmental goals.
- Monitor physician and/or facility coding and billing activities through quality assurance and productivity reviews to ensure timely compliance with rules and regulations.
- Provide education and training when deficiencies are identified or new processes are implemented.
- Prepare reports to track quality and productivity expectations and summarize coding activity results.
- Ensure ICD-10-CM, CPT, and/or HCPCS codes are assigned in accordance with UI Health Care policies, official coding guidelines, payer policies, and regulations.
- Incorporate initiatives that improve compliance and reduce institutional risk.
- Liaise on coding activities with clinical department administration, physicians and other health care practitioners, PFS, HCIS, JOC, and other stakeholders.
- Serve as a resource and technical expert for complex coding and billing issues, and work with staff to identify ways to resolve coding issues.
- Communicate with coding staff, third-party payors, clinic staff, and patients to address and resolve patient account issues.
- Advise staff and management about claim edits, denials, and payment trends.
- Provide administrative assistance and expertise for data analysis of charge denials and corrections and work-queue trends; make recommendations based on analysis when appropriate.
- Provide on-the-job training for medical coding staff.
- Implement new processes and targets developed by management.
- Ensure charge capture and processing processes are effective and efficient.
- Assist in planning and implementing computer applications, software, databases, and bolt-on products such as Epic and 3M.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
