Coding Coordinator (Primary - Specialty Care) - Professional Coding Division (PCD) - Patient Financial Services (PFS)

University of Iowa•Iowa City, IA

2d•Hybrid

About The Position

University of Iowa Health Care’s Professional Coding Division (PCD), within Patient Financial Services, is hiring a Coding Coordinator to oversee a primary and specialty care coding team. The coordinator supervises medical coding staff by providing training, scheduling, assigning, and evaluating work, and collaborates with team members who may work primarily remotely. The position monitors physician and/or facility coding and billing through quality assurance and productivity reviews to ensure timely compliance with applicable rules and regulations. The coordinator provides education when deficiencies or new processes arise, prepares reports on coding quality and productivity, supports resolution of complex coding and billing issues, and serves as a liaison among coding staff, clinical departments, providers, Patient Financial Services, information systems, compliance, payors, and patients. The coordinator also analyzes denials, corrections, and work-queue trends; helps improve charge capture and processing; implements management initiatives; and assists with planning and implementing computer applications and related products, including Epic and 3M. The role is scheduled Monday through Friday at 100% time. It is based at the Hospital Support Services Building in Coralville, Iowa, and is eligible for remote work consideration. Training is conducted onsite or via Zoom, and remote eligibility is assessed after satisfactory training. Work arrangements are reviewed annually and must follow applicable remote-work and employee travel policies. Equipment provided or required varies by work arrangement; remote and hybrid employees must provide certain home-office equipment at their own expense and meet specified internet-speed and workstation requirements.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
Coding certification such as RHIT, RHIA, CPC, or CCS through a nationally recognized credentialing body such as AHIMA or AAPC.
At least two years of medical coding experience.
Knowledge, understanding, and experience with CMS regulations or industry standards.
Proficiency with standard office computer software applications, including Microsoft applications.
Excellent written and interpersonal communication, customer service, and conflict-resolution skills.
Ability to prioritize and coordinate inquiries from patients, staff, and administration.
Excellent analytical skills and strong attention to detail, with the ability to achieve or exceed organizational and individual performance goals.

Nice To Haves

Typically one or more years of supervisory experience in medical coding and/or billing.
Knowledge of University Human Resources policies and procedures and UI Health Care coding policies and procedures.
Experience with Epic Systems.

Responsibilities

Supervise medical coding staff, including scheduling, assigning, evaluating, training, and coaching their work.
Provide direction and feedback to staff and help the team achieve departmental goals.
Review physician and/or facility coding and billing quality and productivity to ensure timely compliance with rules, regulations, and policies.
Provide education and training when coding deficiencies are identified or new processes are introduced.
Prepare and distribute reports summarizing coding quality, productivity, and departmental coding activities.
Ensure ICD-10-CM, CPT, and/or HCPCS codes are assigned in accordance with institutional policies, official coding guidelines, payor policies, and regulations.
Incorporate initiatives that improve compliance and reduce institutional risk.
Serve as a liaison on coding activities with clinical department administration, physicians and other practitioners, PFS, HCIS, JOC, and other stakeholders.
Serve as a resource and technical expert for complex coding and billing issues, and work with staff to identify ways to resolve coding issues.
Communicate with coding staff, third-party payors, clinic staff, and patients to resolve patient account issues.
Advise staff and management about claim edits, denials, and payment trends.
Provide administrative support and expertise for analysis of charge denials, corrections, and work-queue trends, and recommend actions when appropriate.
Implement new processes and targets developed by management.
Ensure charge-capture and processing procedures are effective and efficient.
Assist with planning and implementing computer applications, software, databases, and related products such as Epic and 3M.