Code Compliance Technician

City of West University Place • Houston, TX

13h

About The Position

The Code Compliance Technician works in a busy, high-volume customer environment and provides customer service to the public by phone, email, and in person. The position coordinates administrative duties for the Public Works Department permit process, maintains official records, and assists with administering departmental operating policies and procedures.

The role supports permitting, inspections, and enforcement related to zoning, health and safety, mobility, and parking. It provides technical guidance on planning and permitting matters, helps contractors and residents submit building plans and applications, and supports the Chief Building Official and associated boards and commissions. The position also maintains records and case files, uses databases and online management systems, and assists with implementing and operating new online permit software. Specific assignments may vary according to departmental business needs.

Requirements

• High school diploma or GED and two years of related experience in the assigned area of responsibility, or an equivalent combination of education and experience sufficient to perform the essential duties.
• Depending on assignment, a valid Texas driver's license may be required.
• Knowledge of standard work practices, methods, and materials; filing and record-keeping principles; occupational hazards and applicable safety practices; supplies and equipment; applicable laws, codes, and regulations; customer service and conflict resolution; computers and applicable software.
• Skills in conducting inspections, identifying violations, enforcing ordinances, issuing permits, preparing and maintaining reports and documents, performing basic research, compiling data, maintaining records, operating assigned tools and equipment, and interpreting and applying applicable laws, codes, regulations, and standards.
• Ability to provide customer service, use computers and relevant software, and communicate and interact effectively with coworkers, supervisors, the public, and others.

Responsibilities

• Schedule inspections and assist with enforcement of ordinances related to zoning, health and safety, mobility, and parking; prepare, process, and issue violations and permits.
• Provide accurate technical guidance and assistance to the public and groups on planning and permitting matters.
• Support the Chief Building Official's boards and commission meetings by assembling packets, attending meetings after hours, conducting background research, preparing agendas, posting notices, maintaining records, and performing administrative duties.
• Provide customer service to the public, contractors, and internal and external agencies in person, by phone, and by email; mediate and resolve disputes and facilitate building plan submission and approval operations.
• Prepare, maintain, scan, revise, and update reports, forms, case files, applications, plans, and other paperwork; enter and retrieve information in databases and online management systems.
• Assist contractors and residents with applications, provide information about building plan submission and approvals, and return approved or non-approved plans.
• Advise on and assist with implementing and operating new online permit software.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED