Code Compliance Officer

City of Arvada•Arvada, CO

17h•$28 - $38

About The Position

The City of Arvada is seeking a proactive, community-focused Code Compliance Officer to protect neighborhood safety, appearance, and livability. The role works directly with residents and businesses to investigate concerns, inspect properties, and resolve code compliance issues, balancing enforcement with customer service. The position responds to alleged property maintenance and municipal code violations, conducts commercial and residential property inspections, takes corrective action, and documents investigations. It may initiate legal proceedings, issue and serve summonses, provide evidence and testimony, and conduct nuisance abatement hearings. The officer also coordinates contractor work and related billing and maintains case files and information for city staff, residents, and other municipalities. The role includes proactive enforcement of the city sign code, public communication, consultation and coordination with city staff, participation in meetings and committees, and frequent driving to locations throughout the City. It also includes day-to-day leadership activities such as communicating priorities, making decisions, delegating work, managing performance and resources, developing others, and supporting a positive team culture. The position requires a high school diploma or GED, customer service experience in a high-pressure work environment, a valid Colorado driver’s license with an acceptable driving record, and the ability to obtain required certifications within one year of hire. An associate degree and two years of code enforcement or law enforcement experience are preferred. The role involves outdoor work in the elements, exposure to heat and noise, and moderate to considerable physical effort, including ladder work and handling objects weighing approximately 25–50 pounds.

Requirements

High school diploma or GED.
Customer service experience in a high-pressure work environment.
Solid knowledge of the International Property Maintenance Code and basic knowledge of Arvada municipal codes and Colorado traffic laws.
Knowledge of and adherence to Arvada Police Department policies and procedures.
Basic knowledge of federal, state, and local laws and regulations related to code enforcement.
Technical knowledge for using noise and light meters to obtain readings related to disputes and enforcement issues.
Strong customer service skills, with an emphasis on problem-solving and conflict resolution.
Strong organizational skills and the ability to manage several cases or issues simultaneously.
Good negotiation, mediation, conflict-management, and problem-solving skills.
Ability to use job-specific software and equipment, including a digital camera, small hand tools, office equipment, computers, mobile devices, police radio, and CEWs.
Ability to work varying shifts, including evenings, weekends, holidays, and/or on-call hours.
Ability to obtain Code Enforcement, CEW, and defensive tactics certifications within one year of hire.
Ability to communicate effectively verbally and in writing and work positively and cooperatively with personnel at all levels of the City.
Ability to operate a motor vehicle; a valid Colorado driver’s license and acceptable driving record are required.
Must successfully complete annual and as-needed in-service training and certification requirements.
Must obtain and maintain Criminal Justice Information Services (CJIS) Certification.
Position is subject to an extensive background check, which may include fingerprinting, a polygraph examination, verification of employment and education, review of criminal and driving records, reference checks, and other relevant factors.

Nice To Haves

Basic Code Enforcement Officer Certification from the Colorado Association of Code Enforcement Officials (CACEO), or the ability to obtain it within one year of hire.
Two years of experience in code enforcement or law enforcement.
Associate degree.

Responsibilities

Respond to alleged property maintenance and other municipal code violations; investigate, determine whether violations exist, take corrective action, and document findings.
Inspect commercial and residential buildings, sites, and vacant land for compliance with property maintenance code.
Initiate legal and judicial processes by issuing and serving summonses, providing evidence and testimony at hearings and trials, ensuring notification requirements are met, and initiating nuisance abatement hearings.
Determine when contractor work orders are necessary, issue and coordinate work orders, specify job parameters, and ensure completion.
Calculate, assess, and process financial information and documentation related to billing, collections, administrative fees, and tax liens.
Maintain case files and create and maintain data spreadsheets and organizational charts for city staff, residents, and other municipalities.
Enforce the city sign code, including identifying, removing, and disposing of illegal signage on city right-of-way.
Communicate with the public by phone, email, and in writing.
Consult with city staff on enforcement and code interpretations and coordinate with appropriate work units.
Oversee day-to-day leadership activities, including communicating vision and priorities, decision-making, problem-solving, delegating, managing performance and resources, hiring, developing others, and maintaining a positive team culture.
Frequently operate a personal or City-owned motor vehicle to travel to work locations throughout the City.
Participate in city committees and attend board of adjustment, city council, and neighborhood meetings as needed.
Conduct surveys related to enforcement topics, job functions, policies, and procedures.
Perform other duties as assigned.