Code Compliance Technician

City of San Clemente • San Clemente, CA

9d • Hybrid

About The Position

The City of San Clemente is seeking a professional, dependable, and community-minded individual to join the Community Development Department as a Code Compliance Technician. This is an exciting opportunity to gain hands-on experience in municipal code compliance, field investigations, public contact, and community problem-solving. Code Compliance Technicians help support safe, clean, and well-maintained neighborhoods by responding to complaints, documenting concerns, educating the public, and assisting with enforcement of the City's Municipal Code and related regulations. This position is a great fit for someone who enjoys working in the field, communicating with the public, solving problems, and helping maintain the quality of life and visual character of the San Clemente Community.

Requirements

• One (1) year of work experience involving customer/public contact, field work, recreation, parks, public safety, enforcement, security, parking, community services or related work.
• Possession of, or ability to obtain, a valid Class C Driver License at the time of appointment.
• Completion of PC 832 Arrest, Search, and Seizure certification within six (6) months of appointment.
• Possession of, or ability to obtain, a California Association of Code Enforcement Officers Code Enforcement Officer II certification within two (2) years of appointment.
• Employees in this job class must be willing to work any shift, including weekends.
• May be required to wear personal protective equipment when necessary.

Nice To Haves

• Communicates professionally and calmly with the public.
• Has strong judgment, maturity, and problem-solving skills.
• Can remain professional during difficult or sensitive interactions.
• Enjoys field work and community-facing service.
• Can work independently while following direction, policy, and procedure.
• Is detail-oriented and able to document work clearly and accurately.
• Is interested in learning municipal code enforcement, investigations, and public agency operations.
• Has experience in customer service, public contact, recreation, parks, public safety, security, parking enforcement, field operations, or a related area.
• Is comfortable working independently on evenings, weekends, and late-night shifts.
• Possession of an Associate’s degree or the completion of two (2) years of college level coursework from an accredited US college or university.

Responsibilities

• Provide technical office and field support related to the receipt, investigation, and processing of complaints and potential violations of the City's Municipal Code.
• Respond to public inquiries and complaints regarding potential code violations.
• Interview complainants, witnesses, property owners, business owners, and members of the public.
• Perform field investigations and proactive inspections of assigned areas.
• Take photographs, document observations, and maintain accurate case records.
• Research municipal code requirements, property information, permits, and related records.
• Prepare notices of violation and supporting compliance efforts.
• Document enforcement actions in code compliance tracking software.
• Coordinate with Police, Fire, Health, and other agencies as needed.
• Prepare reports for administrative or court proceedings.
• Testify in court or administrative hearings, when required.
• Assist other City departments, divisions, and functions as needed.
• Respond to citizen’s inquiries and complaints of alleged violations; interview complainants and witnesses; and take photographs of violations and document activities.
• Perform research to determine if the alleged violations exist and take action to gain compliance.
• Perform proactive investigations of problem areas.
• Coordinate with various outside agencies regarding code enforcement activities including police, fire and health.
• Prepare notices of violations.
• Use mobile computers, peripherals, or other equipment to assist in investigations while in the field.
• Document enforcement actions within Code Compliance tracking software.
• Prepare reports for court or administrative proceedings; testify in court and at administrative proceedings.
• May aid other City functions, divisions, and departments when needed.

Benefits

• City expense for background review, medical examination, drug screen, and fingerprinting.
• Acceptable identification showing entitlement to legally work in the United States will be required prior to employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree