Code Compliance Officer

City Of Douglasville•Douglasville, GA

About The Position

The Code Compliance Officer performs on-site inspections of commercial and residential properties in the City, investigates potential violations, and enforces municipal codes, ordinances, and regulations. The role seeks compliance through inspections, documentation, notices, citations, and communication with residents, businesses, property owners, and other stakeholders. The officer maintains organized records and prepares reports related to inspections, investigations, citations, and enforcement actions. The position also provides the public with information about applicable requirements, supports the City’s sign program, and coordinates with City departments and external agencies on complex code issues. Work takes place in both office and field settings and requires sound judgment, adaptability, and regular interaction with the community.

Requirements

High school diploma or equivalent.
Two years of inspections or code enforcement experience, or an equivalent combination of education and experience.
Code Enforcement Certification.
Valid Georgia Driver’s License (Class C) and a satisfactory motor vehicle record.
Knowledge of general codes, ordinances, laws, regulations, safe work practices, and code violation investigation and enforcement.
Ability to learn, interpret, and apply state and local policies, procedures, laws, and regulations.
Ability to maintain and update records, logs, and reports.
Ability to respond to inquiries, complaints, and service requests fairly, tactfully, and firmly.
Ability to work independently in the absence of supervision.
Ability to operate modern office equipment, including a computer.
Clear and concise verbal and written communication skills.
Ability to establish and maintain cooperative working relationships.

Nice To Haves

Associate’s degree.

Responsibilities

Investigate complaints involving City code, zoning ordinances, sign regulations, and related laws or codes.
Issue courtesy notices, notices of violation, citations, correction notices, and stop work orders, and conduct follow-up investigations to verify compliance.
Gather and document evidence to support enforcement actions and, when necessary, legal proceedings.
Patrol and monitor assigned areas for demolition, new construction, renovation, housing violations, and basic building and mechanical inspection matters.
Seek compliance with City ordinances and serve as a liaison among complainants, alleged violators, and the City.
Use conflict-resolution and de-escalation techniques to encourage cooperation and long-term compliance.
Meet with owners, tenants, contractors, developers, and businesses to explain code requirements and violations and secure compliance.
Prepare inspection reports, issue warnings and citations when violations are proven, and maintain detailed case documentation.
Maintain files and records related to citations and violations, and prepare written reports, memoranda, and correspondence.
Respond to public inquiries with information and guidance about codes, ordinances, policies, and compliance procedures.
Educate the community about health, safety, and property maintenance standards.
Assist with administration and enforcement of the City’s sign program, including inspections, documentation, and coordination with property owners and businesses.
Coordinate enforcement with City departments and external agencies to address complex code issues and environmental or public safety concerns.
Perform other related duties as required.