Code Compliance Officer

City of Granite Shoals•Granite Shoals, TX

About The Position

Under the general supervision of the Chief of Police or designee, the Code Compliance Officer is a civilian position focused on proactive municipal code compliance, community education, and neighborhood improvement. The officer independently inspects residential, commercial, industrial, and vacant properties; investigates complaints; explains City requirements; and manages cases through verified correction. The role uses customer service, sound judgment, and consistent follow-up to seek voluntary compliance when appropriate and pursue authorized enforcement when necessary. The position addresses local ordinances and adopted codes concerning zoning, land use, property maintenance, nuisance conditions, signs, illegal dumping, environmental concerns, and other assigned areas. It does not perform sworn law enforcement duties. The officer manages investigations and case records from initial contact through final disposition, documents evidence, issues authorized notices or citations, coordinates with City departments and legal personnel, and may appear as a witness in court or other proceedings. The position also supports public education, neighborhood cleanups, nuisance abatement, and improvements to compliance processes. Work takes place in office and field environments, sometimes alone and amid weather, terrain, property, traffic, environmental, and interpersonal hazards.

Requirements

High school diploma or GED equivalent.
Two years of progressively responsible experience in municipal code enforcement, community compliance, property inspection, or related regulatory work involving substantial public contact is preferred; an equivalent combination of education and relevant experience may be considered.
Valid Texas driver’s license appropriate for assigned vehicles, maintained throughout employment.
Current Texas Department of Licensing and Regulation registration as a Code Enforcement Officer, maintained throughout employment.
Ability to independently investigate and document ordinance violations; interpret and apply ordinances, statutes, regulations, policies, maps, property records, and legal descriptions; and distinguish verified facts from allegations.
Ability to exercise sound judgment and discretion, recognize matters requiring supervisory guidance or specialized expertise, and work independently with limited supervision.
Ability to enforce requirements fairly and consistently; communicate corrective instructions professionally and respectfully; and apply customer service, de-escalation, and conflict-resolution techniques.
Ability to work effectively with difficult or uncooperative individuals, maintain composure, recognize unsafe conditions, and request assistance when needed.
Ability to prepare accurate reports and case files, gather and preserve evidence, take evidentiary photographs, conduct follow-up investigations, and testify professionally in court.
Ability to maintain confidentiality, prioritize assignments and manage a caseload, demonstrate initiative and follow-through, and establish effective working relationships with City employees, courts, agencies, businesses, property owners, and the public.
Ability to operate a City vehicle and assigned equipment safely; read maps, sketches, drawings, and property descriptions; and perform field measurements and basic calculations.
Working knowledge, or ability to develop working knowledge, of Texas laws and municipal procedures applicable to code enforcement; City of Granite Shoals ordinances; zoning and land use; property maintenance and nuisance abatement; inoperable vehicle regulations; applicable health, safety, and environmental regulations; inspection principles; investigative methods and evidence documentation; legal and courtroom procedures; customer service and voluntary compliance; recordkeeping and case management; report writing; field safety; department policies; and computer systems, mapping tools, property records, mobile technology, and code enforcement software.

Nice To Haves

Experience independently managing cases, interpreting ordinances, and achieving corrective action is highly desirable.
Knowledge of zoning, land use, nuisance abatement, environmental compliance, and court or administrative hearing procedures is desirable.
Additional training or credentials in zoning, land use, property maintenance, nuisance abatement, or related subjects are desirable and may be required depending on assigned duties.
Candidates who do not meet the experience requirements may be considered for appointment as a Code Enforcement Officer in Training, subject to obtaining and maintaining required TDLR registration, completing applicable training and examination requirements, and progressing toward full registration upon meeting experience qualifications.

Responsibilities

Plan and conduct field observations and inspections, investigate complaints and referrals, and identify ordinance violations and neighborhood conditions.
Inspect properties for potential violations involving zoning, land use, outdoor storage, signs, property maintenance, nuisance conditions, inoperable vehicles, unsafe structures, rubbish, weeds, illegal dumping, environmental concerns, and other applicable regulations.
Interview complainants, witnesses, property owners, tenants, business owners, and other involved persons as necessary.
Research property ownership, legal descriptions, violation histories, ordinances, and other information needed for investigations.
Seek voluntary compliance through education, respectful communication, warnings, meetings, inspections, and corrective notices when appropriate.
Prepare, issue, serve, or post authorized warnings, notices, and enforcement documents; prepare citation referrals or issue citations only as authorized; and coordinate prosecution as needed.
Manage cases through final disposition, schedule follow-up inspections, monitor deadlines and corrective actions, and pursue timely escalation or closure.
Maintain complete property-based case files, including inspections, evidence, contacts, notices, deadlines, corrective actions, referrals, and final disposition.
Photograph, diagram, measure, collect, preserve, and document evidence in accordance with applicable law and policy.
Prepare reports, affidavits, notices, memoranda, correspondence, court documentation, and other enforcement records.
Prepare case materials for court and administrative proceedings; coordinate with prosecutors, the City Attorney, City officials, and other personnel; and testify when required.
Interpret and explain ordinances, requirements, corrective actions, deadlines, and enforcement procedures in clear language.
Coordinate with City departments and officials on building, zoning, land use, permitting, environmental, property maintenance, and nuisance matters; refer matters outside assigned authority or expertise.
Use departmental computer systems and software to record complaints, inspections, enforcement actions, photographs, reports, and case notes.
Identify recurring compliance problems and recommend practical improvements to public education, forms, notices, inspection procedures, case management, ordinances, and procedures.
Attend meetings, training, court proceedings, community events, and interdepartmental meetings as assigned.
Provide responsive customer service and enforce requirements professionally, impartially, courteously, and consistently.
Operate City vehicles and assigned equipment safely and in accordance with applicable laws and City policies.
Maintain required registration, training, and continuing education.
Coordinate authorized nuisance abatement after required notices, approvals, and procedures; document work and expenses; and assist with billing and cost-recovery or lien documentation.
Explain permit and referral processes, coordinate technical questions with specialized officials, and refer requests for exceptions or legal advice to the appropriate authority.
Assist with neighborhood cleanups, targeted compliance efforts, and community outreach, and build working relationships with residents, businesses, community groups, and agencies.
Provide periodic reports on workload, aging cases, corrective progress, repeat violations, and matters requiring management attention; confirm correction before closing cases.
Perform other related duties as assigned.