Cocktail Server - Part Time - Bartlesville

Osage Casino • Bartlesville, OK

1d • Onsite

About The Position

The Cocktail Server takes orders and serves alcoholic and non-alcoholic beverages according to established recipes and procedures, providing friendly, professional, timely service to guests. The role includes keeping assigned areas clean, maintaining a complete and clean uniform, communicating with supervisors and colleagues, and performing other related duties as assigned. The employee follows company policies, Osage Nation objectives, applicable laws, and gaming regulations, and may prepare operating reports as required.

Work is typically performed in a casino setting. The position may involve evening and weekend shifts, extended hours, and irregular schedules. The employee may use a personal computer or other devices and may be exposed to second-hand smoke, kitchen-related heat, burns and spills, tools or machinery, and difficult or irate people. The role requires physical stamina and may involve standing, walking, sitting, kneeling, crouching, crawling, reaching, lifting, and pushing or pulling.

Requirements

• Must be at least 18 years old.
• Must be able to fit a size 10 or smaller for women's attire, or a 36-inch waist for men's attire.
• Must obtain an ABLE liquor license.
• Must pass a pre-employment drug screening and obtain and maintain an Osage Nation Gaming license.
• Must maintain a valid driver's license.
• Must provide documents showing eligibility to work in the United States.
• Must read, write, speak, and understand English.
• Must be able to read company newsletters, work instructions, and departmental schedules.
• Must be able to perform basic mathematical computations, including with whole numbers, fractions, and decimals.
• Must protect confidential company information and follow written and verbal instructions.
• Must be able to perform assigned tasks under frequent supervision and exercise reasonable judgment, seeking guidance when needed.
• Must establish and maintain positive relationships with managers, coworkers, guests, and the public, and work independently or as part of a team.
• Must communicate information and suggestions orally and in writing and prepare documents and reports as required.
• Must have beginner-to-basic proficiency with MS Office products, including creating, opening, and editing documents.
• Must identify problems and avoid situations that could be illegal or create safety hazards.
• Must respond to inquiries or complaints from employees, guests, regulatory agencies, and others.
• Must travel locally or between properties as needed.
• Must be willing and able to work nights and weekends.
• Must maintain physical condition and stamina appropriate to assigned duties.
• Must be able to stand, walk, sit, use hands for extended periods, and sit, stoop, kneel, crouch, crawl, reach, and lift above the shoulders.
• Must have normal auditory ability and good verbal communication.
• Must be able to lift up to 20 pounds and drag, push, or pull up to 50 pounds.
• Must perform repetitive motions using wrists, fingers, and hands.
• Applicants must be able to perform all essential job functions with or without reasonable accommodation.

Nice To Haves

• Gaming, hospitality, or customer service industry experience is preferred.
• Previous experience in a high-volume bar and cash handling is preferred.

Responsibilities

• Take orders and serve alcoholic and non-alcoholic beverages according to established recipes and procedures.
• Provide timely, friendly, courteous, and professional cocktail service.
• Keep assigned areas clean and clear of empty drink containers and trash.
• Look for opportunities to provide service to guests.
• Maintain a proper, complete, and clean uniform.
• Keep informed of company information and communications by reviewing bulletin boards, digital signage, and the company newsletter.
• Communicate concerns, information, and improvement ideas to supervisors and management through the chain of command.
• Cooperate and communicate respectfully with colleagues and provide courteous service to internal and external guests.
• Maintain working relationships with company staff and applicable regulatory commissions and agencies to support compliance.
• Perform duties in accordance with company values, internal policies, applicable laws, and gaming regulations.
• Prepare detailed daily, weekly, or monthly operating reports when required.
• Perform other related and compatible duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed