Cocktail Server - Part-Time

Lucky Eagle Casino•Rochester, WA

About The Position

The Cocktail Server works under the direct supervision of the F&B Supervisors and provides beverage service and guest support in a fast-paced food and beverage environment with continual customer contact. The role welcomes guests, creates a positive first impression, accepts payments and makes change, stocks supplies, and assists bartenders as needed. The server helps ensure food quality and maintains high food safety and health standards. The position requires proficiency across multiple food and beverage outlets and may involve assignments as a Server or Busser. It also supports the confidentiality, security, and accuracy of guest records and promotes positive relations with guests, team members, and vendors. A neat, well-groomed professional appearance and regular attendance are required; later hours or weekend work may occasionally be needed. This position has no supervisory responsibilities.

Requirements

  • Must be at least 21 years old.
  • Must be able to obtain and retain a Washington State Class II Gaming License.
  • Must successfully pass a pre-employment drug screen.
  • Must know State and County sanitation procedures.
  • Must obtain and retain a Washington State Food Handlers Permit and Washington State Liquor License.
  • Must have a high school diploma or GED.
  • Must have refined verbal communication skills and strong written and verbal communication skills.
  • Must be able to push and pull a moderate amount of weight.
  • Must be able to stand, walk, use hands to finger, handle, feel, or grip objects, reach and stretch, stoop, crouch, and work in cramped or awkward positions, and perform repetitive motions.
  • May regularly need to lift and/or move up to 75+ pounds.
  • Must have close and distance vision, depth perception, and the ability to adjust focus.
  • Must wear footwear with non-skid, slip-resistant soles suitable for restaurant floor surfaces.
  • Must comply with company policies and procedures, daily memorandums, chemical labels, and other instructions.
  • Must be willing and able to work in a fast-paced environment and maintain a neat, well-groomed professional appearance.

Nice To Haves

  • Previous hospitality experience is preferred.
  • A Serve Safe Permit is preferred.

Responsibilities

  • Welcome guests and provide high-quality customer service for the food and beverage department.
  • Serve beverages, accept payments, and make change.
  • Stock supplies and maintain self-serve beverage stations.
  • Assist bartenders and supervisors as needed.
  • Maintain knowledge of menu and liquor items.
  • Help ensure food quality and uphold food safety and health standards.
  • Accurately account for and reconcile revenue.
  • Maintain cleanliness of the Casino floor, including picking up glasses and emptying ashtrays.
  • Work safely and efficiently using safe equipment, techniques, and products.
  • Be friendly, helpful, and courteous to team members and guests.
  • Report to the workstation on time and prepared to begin work at the scheduled time.
  • Work across multiple food and beverage locations and, when assigned, perform Server or Busser duties.
  • Perform other duties as assigned.
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