Catch Cocktail

Shamin Hotels Master•Virginia Beach, VA

19h•Onsite

About The Position

As a Cocktail Server, you will be responsible for providing exceptional service to customers in our establishment's bar or lounge area. You will take and deliver drink orders, provide recommendations, and ensure that guests have a memorable and enjoyable experience while enjoying cocktails and other beverages.

Requirements

Previous experience as a server or bartender in a bar or restaurant setting is preferred but not required. We welcome candidates with a positive attitude and willingness to learn.
Passion for providing excellent customer service and creating memorable experiences for guests.
Clear and effective communication skills, with the ability to interact professionally with customers and colleagues.
Ability to work collaboratively as part of a team to ensure smooth operations and guest satisfaction.
Ability to stand and walk for extended periods, carry trays of drinks, and perform tasks in a fast-paced environment.
Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.
High school diploma or equivalent.

Nice To Haves

Be Golden, Collaborate and Help Others Succeed.
Be a role model, Embrace Responsibility and Keep Learning.
Be Positive, Care Deeply and Create Memories.

Responsibilities

Greet customers warmly, engage with them in a friendly and professional manner, and provide attentive service throughout their visit.
Take drink orders from customers, including both alcoholic and non-alcoholic beverages, ensuring accuracy and attention to detail.
Have a thorough understanding of the cocktail menu, wine list, and other beverage offerings, and be able to make recommendations based on customer preferences and tastes.
Work closely with bartenders to prepare and serve drinks to customers efficiently and accurately, following established recipes and presentation standards.
Utilize suggestive selling techniques to promote additional drink options, upgrades, or specials to enhance the guest experience and increase sales.
Monitor and maintain cleanliness and organization of tables and seating areas in the bar or lounge, including clearing empty glasses and plates, wiping down surfaces, and ensuring a tidy environment.
Process payments for drink orders, including handling cash, credit card transactions, and processing payments accurately and efficiently.
Adhere to alcohol service laws and regulations, including checking identification to verify legal drinking age and refusing service to intoxicated individuals when necessary.