Cocktail Server - Part Time - Ponca City

Osage Casino•Ponca City, OK

1d•Onsite

About The Position

The Cocktail Server takes orders and serves alcoholic and non-alcoholic beverages while providing friendly, professional service to every guest. The position works in a casino setting and requires compliance with company procedures, applicable laws, and gaming regulations. The employee must maintain a clean, complete uniform, keep assigned areas clean, communicate effectively with supervisors and coworkers, and deliver courteous service to internal and external guests. The role requires an ABLE liquor license, an Osage Nation Gaming license, a valid driver’s license, and successful completion of a pre-employment drug screening. Applicants must be at least 18 years old, meet the stated uniform sizing requirements, and provide documents establishing eligibility to work in the United States. Osage, Native American, and Veteran preference applies. The employee must be able to perform essential job functions with or without reasonable accommodation.

Requirements

Must be at least 18 years old.
Must be able to fit a size 10 or smaller for women’s attire or a 36-inch waist for men’s attire.
Must obtain an ABLE liquor license.
Must pass a pre-employment drug screening and obtain and maintain an Osage Nation Gaming license.
Must maintain a valid driver’s license.
Must provide documents showing eligibility to work in the United States.
Must read, write, speak, and understand English.
Must be able to read company newsletters, work instructions, and departmental schedules.
Must perform basic mathematical computations, including operations with whole numbers, common fractions, and decimals.
Must protect confidential company information.
Must perform assigned tasks under frequent supervision and follow written and verbal instructions.
Must establish and maintain positive relationships with managers, coworkers, guests, and the public, and work alone or as part of a team.
Must communicate information and suggestions orally and in writing, prepare written documents, and complete reports as required.
Must have beginner-to-basic proficiency with MS Office products, including creating, opening, and editing documents.
Must exercise reasonable judgment, seek guidance when needed, recognize problems and potential safety or legal hazards, and respond to inquiries or complaints.
Must travel locally or between properties as needed.
Must be willing and able to work nights and weekends.
Must maintain physical condition and stamina appropriate to assigned duties.
Must be able to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls for extended periods.
Must be able to sit, stoop, kneel, crouch, and crawl while performing duties.
Must be able to reach and lift above the shoulders.
Must have normal hearing and good verbal communication.
Must be able to lift upwards of 20 pounds and drag, push, or pull up to 50 pounds.
Must perform repetitive motions using wrists, fingers, and hands.
Must be able to perform essential job functions with or without reasonable accommodation.

Nice To Haves

Gaming, hospitality, or customer service industry experience is preferred.
Previous experience in a high-volume bar and cash handling is preferred.

Responsibilities

Review property bulletin boards, digital signage, and the company newsletter to stay informed of company information and communications.
Communicate concerns and information to the supervisor, listen to supervisor communications, and share improvement ideas through the chain of command.
Take orders and serve alcoholic and non-alcoholic beverages according to established recipes and procedures.
Provide timely, friendly, and courteous cocktail service.
Keep assigned areas clean and clear of empty drink containers and trash.
Look for opportunities to provide service.
Maintain a proper, complete, and clean uniform.
Use available resources to complete essential duties and responsibilities.
Prepare detailed daily, weekly, and monthly operating reports if required by the reporting senior.
Provide courteous and considerate service to internal and external guests.
Cooperate and communicate with fellow employees while projecting a positive and helpful attitude.
Maintain working relationships with company staff and applicable regulatory commissions and agencies to support compliance.
Perform duties in accordance with company core values, Osage Nation objectives, company policies and procedures, applicable laws, and gaming regulations.
Perform other related and compatible duties as assigned.