Bartender - Part Time - Ponca City

Osage Casino•Ponca City, OK

13d•Onsite

About The Position

Under the general supervision of the Beverage Supervisor, the Bartender maintains the bar area and provides timely, excellent customer service. The role prepares, delivers, and refills beverage orders; responds to guest questions and requests; and accurately handles payment transactions. The Bartender follows company operating procedures, safety and sanitation regulations, departmental policies, applicable laws, and gaming regulations. The position requires maintaining confidentiality, working effectively with guests and coworkers, and contributing to team results. Work is typically performed in a casino and bar setting, with exposure to second-hand smoke, moderate-to-high noise, and other workplace risks.

Requirements

Must be at least 21 years of age.
High school diploma or GED.
Obtain an ABLE liquor license.
Pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
Maintain a valid driver's license.
Provide documents showing eligibility to work in the United States.
Read, write, speak, and understand English; read company or departmental reports, newsletters, and documents.
Perform basic mathematical computations, including operations with whole numbers, fractions, and decimals.
Protect confidential company information and follow written and verbal instructions under frequent supervision.
Establish and maintain positive relationships with managerial staff, coworkers, guests, and the general public; work independently or as part of a team.
Communicate information and suggestions orally and in writing; prepare documents and reports as required.
Use MS Office products at a basic level to create, open, and edit documents.
Exercise reasonable judgment, seek guidance when appropriate, identify potential legal or safety problems, and respond to inquiries or complaints.
Travel locally or between properties as needed.
Maintain physical condition and stamina appropriate to assigned duties.
Stand for up to eight hours per day; sit, walk, stoop, kneel, or crouch; use hands to handle or feel; reach and lift above the shoulders; and lift, push, or pull more than 50 pounds.
Meet the stated vision and auditory requirements and have good verbal communication ability.
Work nights and weekends; evening and weekend shifts, extended hours, and irregular shifts may be required.

Nice To Haves

Six months of customer service experience is preferred.

Responsibilities

Keep informed of company communications and information; communicate concerns and improvement ideas to the supervisor through the chain of command.
Observe and report unsafe behavior by guests or employees.
Verify customers' ages by checking identification before alcohol purchases.
Clean glasses, utensils, bar equipment, the bar, and stock room.
Take beverage orders from serving staff or guests; prepare and serve alcoholic and non-alcoholic drinks according to established recipes and procedures.
Set up, stock, maintain, and break down the work area; communicate bar needs to the supervisor.
Maintain a complete and clean uniform.
Serve snacks or food items to customers seated at the bar.
Slice and pit fruit for drink garnishes and arrange bottles and glasses for attractive displays.
Plan, organize, and control cocktail lounge or bar operations.
Collect and manage customer payments accurately.
Maintain good communication with coworkers and cooperate respectfully with employees and guests.
Monitor production and service levels by interacting with guests and staff.
Follow operating procedures, safety and sanitation regulations, departmental policies, company values, applicable laws, and gaming regulations.
Maintain confidentiality of privileged information and contribute to team efforts.
Perform other related and compatible duties as assigned.