COC Peer Coordinator
About The Position
The COC Peer Coordinator is an active member of the FLACRA team, providing peer support to clients and families affected by serious mental illness and/or substance use. Under the supervision of the Sr. Director of Crisis Services and Mobile Clinic, and with support from the Housing and Employment Manager and Connections Regional Coordinator, the Peer Provider engages people experiencing homelessness, including individuals on the coordinated entry list, and continues outreach until housing placement is confirmed. The Peer Provider serves as a role model and consumer advocate, drawing on lived experience and recovery skills to support clients and families in outpatient, inpatient, and community settings. The role helps people regain independence and build mastery over their recovery process through peer support, recovery planning, education, resource connection, case management, and follow-up. Street outreach includes engaging unsheltered individuals, offering immediate support and harm reduction resources, and connecting them with services. The position is full-time, Monday through Friday during daytime hours aligned with DSS office hours. Evening and weekend hours may be needed on an as-needed basis. The job is located at 28 East Main Street, Clifton Springs, New York.
Requirements
- Lived experience is required.
- Completion of New York State-certified peer support specialist training through OMH and OASAS.
- High school diploma or GED.
- Must be at least 18 years old.
- Good interpersonal skills and written and oral communication skills.
- Knowledge of the applicable population group and the principles and philosophy of recovery.
- Ability to multitask, solve problems, manage time, and remain calm in a crisis.
- Must have a New York State driver's license.
Nice To Haves
- CRPA-P, CRPA, and/or NYCPS certifications.
Responsibilities
- Coordinate with CoC, DSS, and Coordinated Entry to engage people experiencing homelessness who are also struggling with mental health or substance use and assist them in securing housing to support recovery.
- Conduct street outreach to unsheltered individuals, offering immediate peer support, harm reduction education, and referrals to crisis services, shelters, and treatment programs.
- Build trusting relationships with people living on the streets, in encampments, or in other unstable living situations, providing ongoing engagement and support.
- Distribute basic-needs supplies, including food, hygiene kits, and weather-appropriate items, and provide information about available resources.
- Act as a liaison between people experiencing homelessness and service providers, helping them navigate housing, healthcare, and recovery systems.
- Participate as an active member of clients’ treatment teams, including team meetings and treatment planning meetings.
- Assist clients in developing recovery plans, including psychiatric advance directives and crisis plans.
- Provide psychoeducation focused on illness management and peer support.
- Implement and coordinate recovery plans for assigned clients, including evaluation, consultation, education, and follow-up services.
- Model recovery for clients and families by sharing personal recovery experience and teaching coping techniques and self-help strategies.
- Help individuals and families initiate and sustain recovery from substance use or addiction.
- Promote recovery by helping remove barriers and obstacles.
- Serve as a personal guide and mentor for people seeking or already in recovery.
- Help clients and families find harm reduction, detox, treatment, family support and education, and local or online support group resources; help them create a change plan when appropriate.
- Assist clients in finding ways to stop using substances or reduce harm associated with addictive behaviors.
- Provide case management, resource connection, and service collaboration as an extension of case management services.
- Maintain accurate and thorough records for assigned cases and use documentation to help clients evaluate progress.
- Provide advocacy services on behalf of clients and families.
- Inform the supervisor and other treatment team members, as indicated, of issues or concerns related to clients and families.
- Participate in required trainings to maintain certification.
- Use knowledge of crisis intervention and early engagement.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
