Continuum of Care (CoC) Associate

United Way of South Central Michigan•Kalamazoo, MI

1d•$47,120•Hybrid

About The Position

The Continuum of Care (CoC) Associate coordinates activities of the RentAble Program, which provides financial assistance to individuals and families to help them overcome barriers to obtaining or sustaining housing. The role also supports technical aspects of state and federal compliance and processes for the CoC, a collaborative network addressing homelessness in Kalamazoo County. The position contributes to equitable solutions to system challenges that center people in decision-making. This is a grant-funded, hybrid position based out of the Kalamazoo office, requiring at least three days in the office and occasional travel within the organization’s footprint: Calhoun, Clinton, Eaton, Ingham, Jackson, and Kalamazoo counties. The position is full-time at 37.5 hours per week and is classified as exempt. The minimum annual salary is $47,120. The role reports to the Director of Continuum of Care.

Requirements

Demonstrated commitment to equity, diversity, and inclusion and ability to apply anti-oppressive and anti-racist principles in the workplace.
Demonstrated experience coordinating program activities, including application intake and processing, payments, data submission, and other program administration duties. Formal education, such as an associate degree in business administration, nonprofit management, social work, or a related discipline, may substitute for or supplement experience.
Ability to build positive, productive, long-term relationships with internal and external stakeholders.
Excellent verbal and written communication skills for communicating effectively with diverse audiences.
Strong working knowledge of Microsoft Windows, including Word, Excel, Outlook, and PowerPoint.
Excellent organizational and time-management skills.
Ability to balance multiple projects and priorities with attention to detail and work collaboratively with others, including across departments.
Ability to work independently and take initiative to complete complex projects without significant oversight or instruction.
Ability to maintain the confidentiality of sensitive information.
Reliable transportation for travel within the Kalamazoo area.
For use of a personal motor vehicle, proof of insurance and a valid driver's license are required.
Successful completion of a criminal background check.
Ability to work successfully in a remote environment with private office space and high-speed internet.

Responsibilities

Contribute to an equitable, diverse, and inclusive organizational culture that centers people in solutions, processes, and functions.
Assist clients with CoC programming and funding opportunities while prioritizing dignity and transparency.
Complete RentAble Program activities, including application intake, processing, and payments.
Maintain accurate program records and ensure applications and payments are processed promptly and in accordance with established procedures.
Communicate with applicants to answer questions, request missing information, and provide application-status updates.
Facilitate communication within the CoC, including preparing, distributing, and disseminating meeting minutes, agendas, and information from MSHDA, HUD, and other sources.
Participate in relevant training and informational meetings offered by HUD, MSHDA, and other organizations, and share applicable information with CoC members.
Assist the Associate Director of Grants Management – CoC with local funding application processes for HUD, MSHDA, and other funding prioritization processes.
Perform other duties as assigned.

Benefits

Medical coverage with an employer contribution of 85% toward single coverage and 70% toward dependent coverage.
Dental and vision coverage with a 90% employer contribution toward single and dependent coverage.
Employer-paid life insurance equal to two times annual salary.
Short-term and long-term disability coverage effective on the date of hire.
10% annual employer contribution to the 403(b) retirement plan, with full vesting after three years of service.
20 days of paid time off each year.
13 days of paid sick time each year.
5 paid volunteer days each year.
3 floating holidays each year.
11 paid holidays each year.