Coaching and Performance Enablement Senior Associate

Crowe•Washington, DC

1d•$67,700 - $133,900•Remote

About The Position

The Coaching & Performance Enablement Senior Associate role supports the execution of performance management and people development programs, with a primary focus on building a culture of coaching and continuous feedback across the firm. This individual helps bring strategy to life through strong change management, content development, and program coordination. The role plays a key part in enabling managers and above to effectively coach, develop, and engage their teams. This is a highly execution-focused role responsible for creating clear, practical, and engaging materials, while helping drive adoption of key programs and behaviors across the organization.

Requirements

Strong written and visual communication skills
Ability to translate complex concepts into clear, practical, and engaging content
Experience with change management and driving behavior adoption
Strong attention to detail and eye for design and user experience
Solid project management and organizational skills
Ability to manage multiple priorities and meet deadlines
Proficiency in Microsoft PowerPoint, Word, and Excel
Experience managing content in SharePoint or similar platforms
Comfort leveraging AI tools to improve efficiency and output
Strong collaboration and stakeholder management skills
Self-motivated with the ability to work independently and as part of a team
Bachelor’s degree in Communications, Human Resources, Organizational Development, or related field required
3+ years of experience in learning and development, internal communications, HR programs, or related area
Experience supporting performance management, coaching, or people development initiatives preferred
Experience in a professional services or startup environment is a plus
Will need to travel up to twice a year

Nice To Haves

Proficiency in tools like Canva and Clipchamp is a plus

Responsibilities

Support the execution of performance management and people development initiatives, with a focus on coaching and continuous feedback
Help operationalize and evolve the firm’s internal coaching (career coach) program, including tools, resources, and enablement materials
Design and deliver change management strategies to support adoption and drive behavior change across managers and employees
Create and develop high-quality content, including toolkits, presentations, communications, training resources, and videos
Translate program strategy into clear, actionable materials that are easy for employees and managers to use in practice
Develop and manage communication plans, including messaging, sequencing, and rollout strategy
Build reinforcement materials (e.g., FAQs, reminders, manager guides) to sustain behavior change and program adoption
Manage and maintain SharePoint and internal platforms to ensure content is current, accessible, and user-friendly
Leverage AI tools and emerging technologies to enhance content development and support scalable delivery of programs
Support the advancement of AI-enabled approaches to people development and performance management
Coordinate across stakeholders to gather input, incorporate feedback, and ensure alignment to business needs