Co-Manager

Foot Locker • Raleigh, NC

25d • Onsite

About The Position

The Co-Manager leads, coaches, and develops store team members to deliver a strong in-store customer experience and carry out company strategies. Reporting to the District Manager, this role oversees store management activities, including recruiting, hiring, training, customer service, visual merchandising, and store operations. The Co-Manager helps drive sales and maximize store profitability by coaching the team, maintaining company standards, and executing plans to achieve key performance indicators.

Requirements

• At least 2 years of demonstrated leadership experience in a customer-facing sales setting.
• Confidence and comfort engaging customers to deliver an elevated experience.
• Enthusiasm for interacting with customers and athletic products, with motivation to achieve results.
• Resourcefulness and versatility in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
• Strong cognitive and mathematical skills, including problem analysis, decision-making, and financial analysis.
• High level of ethics, values, integrity, and trust.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Coach and motivate the team to inspire strong performance and an exceptional customer experience.
• Execute standards for recruiting, hiring, training, guest services, visual merchandising, and store operations.
• Execute plans to drive key performance indicators and maximize profitability.
• Build brand loyalty by empowering the team to create a natural and personable customer experience.
• Act as a partner between customers, sales associates, store leadership, and corporate business partners.
• Maintain a high level of customer focus and lead by example through clear, engaging communication.
• Ensure visual directives and standards are maintained.
• Teach associates product knowledge and how to apply their learning to the customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed