Co-Manager

WINDSOR FASHIONS LLC•San Diego, CA

1d•$21 - $30•Onsite

About The Position

The Co-Manager is the Store Manager’s “right hand” and partners with the Store Manager to achieve store productivity goals for sales, shrink, payroll, and expenses. This role helps lead the store team, deliver an omni-channel customer experience, build brand loyalty, and support the company’s mission to inspire and empower women. The Co-Manager coaches and motivates Assistant Managers and Stylists, develops talent, supports store operations and payroll compliance, and helps maintain the store’s merchandising and visual standards. The Co-Manager leads by example and fosters a respectful culture of continuous improvement through training, recognition, coaching, and feedback. The position is based in a fast-paced indoor retail environment with varying indoor temperatures. Duties and responsibilities may change and may include other tasks management considers necessary to maintain store operations.

Requirements

At least 1 year of retail management experience.
Proven leadership experience and ability to develop and motivate a team of up to 25 employees.
Ability to think quickly and resolve issues involving customers and associates.
Effective communication skills in group settings and one-on-one.
Ability to receive feedback and a willingness to improve.
Flexible and reliable schedule.
Ability to count, communicate, read, and write in English.
Ability to access all areas of the store, including the selling floor, stock area, and register area.
Ability to operate and use equipment necessary to run the store.
Ability to climb ladders and move or handle merchandise or supplies generally weighing 0–25 pounds.

Responsibilities

Partner with the Store Manager to achieve store productivity goals for sales, shrink, payroll, and expenses.
Drive sales and support the overall success of the store.
Provide customers with an omni-channel experience that builds brand loyalty.
Analyze KPI reports and translate results into behaviors and business solutions.
Support the Store Manager in recruiting talent and building a broad talent pool through networking.
Provide an exceptional onboarding experience that supports company retention goals.
Plan and organize staffing and store operations, including payroll compliance.
Train and develop the team; lead by example and communicate clearly.
Foster continuous improvement through recognition, coaching, feedback, and company tools and programs.
Follow Windsor policies and procedures with integrity.
Partner with the Store Manager to execute the Windsor Merchandising Directive and make merchandising decisions.
Maintain a neat, clean, and tidy store in compliance with Windsor’s Visual Guidelines.
Promote Windsor values and foster a culture of respect, care, ownership, and personal commitment.
Resolve issues involving customers and associates as they arise.
Work varied hours and days to oversee store operations.