Co-Manager

WINDSOR FASHIONS LLC•Indianapolis, IN

7d•Onsite

About The Position

The Co-Manager manages store operations and loss prevention, making decisions that directly affect store performance and profitability. The role is accountable for store and company profitability expectations related to sales, shrink, payroll, and expenses. The Co-Manager sales-directs by coaching and motivating employees to achieve personal and store sales goals, ensures compliance with company operations, policies, and procedures, and helps maintain a respectful, safe, and clean work environment. Windsor expects strong job performance, safe work practices, ethical conduct, and a friendly, respectful, optimistic approach. Associates are expected to contribute individually and as members of management toward company goals and the mission statement, and to comply with policies, procedures, work rules, and guidelines. Duties may change and may include other tasks management considers necessary to maintain store operations successfully. The position is based at the Indianapolis, Indiana store. It involves frequent standing, walking, observing, communicating, and reading; regular moving and pushing; and counting and writing to complete documentation. The Co-Manager must be able to access all store areas, operate necessary store equipment, climb ladders, handle merchandise generally weighing 0–25 pounds, and work varied hours and days to oversee store operations. The environment is fast-paced, indoors, and subject to varying temperatures.

Requirements

At least 1 year of retail management experience or 6 months working at a Windsor store.
Proven leadership experience and the ability to develop and motivate a team of up to 25 employees.
Ability to resolve issues as they arise with customers and associates.
Effective communication skills in one-on-one and group settings.
Ability to access all store areas, operate equipment necessary to run the store, climb ladders, and move or handle merchandise generally weighing 0–25 pounds.
Ability to work varied hours and days to oversee store operations.
High school education level listed.

Responsibilities

Manage store operations and loss prevention, making decisions that affect store performance and profitability.
Meet store and company profitability expectations for sales, shrink, payroll, and expenses.
Coach and motivate employees to achieve personal and store sales goals, including applying and coaching others on the 4 Step Selling Techniques.
Achieve personal sales goals of Black Dot/Gold Star Performance and company KPI goals and expectations.
Follow loss prevention procedures and control shrink and expenses.
Clean and maintain good housekeeping; ensure the work environment is safe and clean.
Delegate daily operational duties.
Assist with training, recruiting, and staffing.
Enforce and follow company policies, procedures, guidelines, and programs.
Maintain company visual standards and adhere to the company dress code policy.
Make deposits, hold keys, and protect company assets.
Treat customers and co-workers with dignity and respect.
Perform other duties assigned by management.