Co Manager

Ulta Beauty, Inc.•Beaumont, TX

About The Position

The Co-Manager (CM) leads through Ulta Beauty’s mission, vision, and values to develop a high-performing team that consistently delivers top-line sales growth. The CM leads the Operations Manager and is accountable for all operational aspects of a single retail store. The role is a developmental experience for leaders with potential to take on more responsibility and focuses on store performance, people, and processes. It requires a passion for process excellence, results, and the ability to lead, influence, and develop a team. The CM drives store performance through sales, service, and expense control; supports talent acquisition, training, and development; and ensures operating procedures and compliance standards are followed. The role includes managing store workload and scheduling within payroll budgets, reviewing business reporting, delivering guest services such as makeup applications and skincare analysis, and protecting company assets. The CM works a flexible full-time schedule that includes days, evenings, weekends, and holidays, and may attend off-site meetings requiring overnight travel.

Requirements

2–3+ years of fast-paced retail management or other relevant work experience.
Financial management experience, including driving sales, interpreting reports, managing payroll budgets, and controlling expenses.
Retail management experience, including monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandising directives.
Leadership experience attracting, developing, and motivating talent; adapting to change; building collaborative relationships; and leading and influencing a team.
Proficiency with basic technology, such as point-of-sale systems, Microsoft Office programs, and Apple devices.
Excellent written and verbal communication skills.
Strong collaboration and interpersonal skills.
Strong organizational skills and ability to manage multiple tasks.
Ability to react under pressure, use good judgment in ambiguous situations, and remain flexible and adaptable.
Ability to work a flexible full-time schedule that includes days, evenings, weekends, and holidays.
Ability to attend off-site meetings that may require overnight travel.
Ability to meet the physical demands described, including continuous store mobility and object coordination, frequent bending, pushing, reaching, and twisting, and lifting or moving up to 40 pounds.

Nice To Haves

Bachelor’s degree is preferred.

Responsibilities

Promote accountability for store goals covering retail and service sales, guest loyalty, payroll, omnichannel performance, and retail shrink.
Drive profitability through operational excellence, sales growth, and expense control.
Use forecasts and payroll budgets to support scheduling and workload completion, communicating store needs to the General Manager.
Review and respond to financial and operational reports, store visit results, and audit results.
Use company programs, tools, and resources to improve store performance.
Perform makeup applications, skincare analyses, and product demonstrations to support sales and guest service.
Stay informed about industry trends, products, services, ingredients, and benefits.
Maintain regular attendance and hold store associates accountable to the attendance policy.
Attract, hire, and retain a diverse, high-performing team and address staffing needs.
Build an engaged team through collaboration, open communication, and effective prioritization.
Create an inclusive environment that encourages associate growth and engagement.
Support professional development through training, feedback, coaching, performance reviews, succession planning, and individual development plans.
Participate in ongoing training, including brand and category education, and ensure direct reports do the same.
Work alongside the leadership team to set priorities, provide direction and support, and share best practices.
Execute the Guest Engagement Leader program through business ownership, associate coaching, and leadership of a helpful and friendly guest experience.
Ensure compliance with company policies, procedures, standards, and dress code.
Oversee operational execution, including inventory lifecycle processes, shipment, cycle counts, damages, testers, returns, ad sets, and planograms.
Use company scheduling and task-management tools to deploy associates and prioritize store workload.
Protect company assets and minimize loss by enforcing workplace safety, inventory control, cash management, and loss-prevention standards.
Execute inventory control processes and complete theft reporting as needed.
Support adoption of company initiatives and technology, communicate expectations, and ensure store tasks are completed.
Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive information to field leadership.
Attend off-site meetings, which may require overnight travel.