CNC Tooling Sales and Application Engineer

Kennametal, Inc.•Raleigh, NC

3d•Hybrid

About The Position

Kennametal is hiring an engineer to drive metal-cutting tool sales growth with new and established direct and indirect customers. The role combines technical knowledge and sales skills to meet sales targets, build territory presence and pipeline, manage customer relationships, provide technical direction and support, and improve customer productivity. The engineer partners with internal sales and support professionals to address customer initiatives and technical needs, including challenges related to CNC machining, milling, and lathe applications. The role is based from a home office within the assigned Eastern North Carolina territory, and the employee must live in the territory supported. At least 80% of the week is spent in the field at customer locations. A company vehicle is provided. Compensation includes a base salary plus a performance-based bonus, and benefits begin on the first day.

Requirements

At least 3 years of related CNC machining industry experience.
Proficiency in product knowledge, including applications and troubleshooting, and ability to tailor solutions to customer needs.
Solid understanding of industry dynamics and ability to align product solutions with customer needs and industry trends.
Competence in a range of sales techniques, including advanced objection handling and closing strategies, with ability to adapt approaches to different customer types.
Ability to independently execute strategic sales plans, contribute to strategy development, and meet targets through insightful planning.
Solid critical-thinking, presentation, and administrative skills.
Excellent communication skills, including the ability to explain complex technical concepts to technical and non-technical audiences.
Customer-focused mindset and passion for problem-solving and exceptional service.
Attention to detail for contract review and discussion of project specifications.
Creative and persuasive approach, with ability to think tactically and strategically.
Ability to collaborate effectively across departments.
Must be located in the assigned Eastern North Carolina territory.

Nice To Haves

Technical degree or degree in business, manufacturing, and/or engineering preferred.
1–2 years of technical sales and/or application experience preferred.
Hands-on machining and CNC programming experience is of particular interest.

Responsibilities

Meet or exceed revenue targets by providing metal-cutting solutions aligned with customers’ needs and objectives and informed by market trends.
Generate, qualify, and manage sales leads, prospects, and new customer accounts.
Manage the complete sales process, including prospecting, qualification, consultative sales meetings, product demonstrations, pricing, term negotiations, and sourcing.
Develop and execute strategic territory plans to deliver revenue goals, with a focus on new product sales.
Provide timely answers to customers’ pre-sales technical and commercial queries.
Maintain current customer and project records in the CRM to support a clean, healthy pipeline.
Collaborate with internal sales and support professionals, including Application Engineers, Channel Partner Representatives, and Inside Sales, to provide a positive end-to-end customer experience.
Conduct online and onsite demonstrations of metal-cutting products tailored to customer needs.
Conduct pre-sales workshops, webinars, and other online or onsite territory events.
Represent and promote Kennametal at territory tradeshows, conferences, and other events.
Analyze complex application needs and provide recommendations through tooling and application testing to deliver customer cost savings.
Prepare and present progress, status, and forecasting reports.