CNC Machine Tool Field Service Engineer

Technical Equipment Sales • Cincinnati, OH

9d

About The Position

Morris Group, Inc. is hiring a Field Service Engineer to support advanced manufacturing equipment in the Cincinnati, Ohio territory. The role is suited to mechanically minded problem-solvers; CNC experience is not required. The engineer works directly with machine manufacturers and customers to install, troubleshoot, repair, and maintain equipment, solve technical problems, help minimize customer downtime, and build technical skills through training and hands-on experience. The position involves independent work, daily travel to customer locations, travel up to 50% of the work week, and possible overnight travel.

Requirements

• Experience in manufacturing, maintenance, automotive repair, industrial equipment, military service, or a related technical field.
• High school diploma or GED.
• Basic understanding of electrical, mechanical, hydraulic, and pneumatic systems.
• Strong troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Valid driver's license with a satisfactory driving record.
• Ability to access all areas of premises and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged periods and frequently use hands and arms.
• Ability to bend, twist, stoop, reach, and lift moderate-to-heavy materials up to 50 pounds with assistance from equipment or other employees.
• Required vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Ability to work responsibly and professionally at dynamic job sites with tight timelines, changing priorities, and interactions with customers and team members.
• For safety-sensitive positions, ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods; work in tight spaces or awkward positions, including equipment interiors and elevated areas; and use strong hand-eye coordination and fine motor skills for precise technical work.
• For safety-sensitive positions, ability to work in industrial environments with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions while wearing required PPE.

Nice To Haves

• Technical school, military training, or an associate degree.
• CNC experience.

Responsibilities

• Troubleshoot and repair mechanical, electrical, hydraulic, and pneumatic systems.
• Install, maintain, and support advanced manufacturing equipment.
• Diagnose equipment issues and develop effective solutions.
• Perform preventive maintenance.
• Provide technical support and training to customers.
• Build strong customer relationships.
• Travel to customer locations throughout the assigned territory, including travel up to 50% of the work week; overnight travel may be required.
• Perform related duties as required.

Benefits

• Competitive starting salary.
• Market-competitive comprehensive health benefits, including a zero-premium medical plan, vision, dental, and company-paid life insurance.
• 3+ weeks of vacation to start.
• 10 company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED