CNA / Ward Clerk - Emergency

Good Shepherd Health Care•Hermiston, OR

16h•Onsite

About The Position

The CNA / Ward Clerk supports the mission, vision, values, policies, and quality commitment of Good Shepherd Health Care System in the Emergency Department. The CNA provides direct patient care and assists with clinical and non-clinical duties under the direction of registered nurses and physicians, helping promote patient comfort, safety, and well-being in a fast-paced environment. The Ward Clerk works under the direct supervision of Emergency Services registered nurses, maintains patient records and logbooks, handles most telephone communication within the department, and performs clerical tasks that support efficient patient flow and clear communication among staff, patients, and families. The role includes patient care, assistance with procedures and treatments, documentation, department organization, supply support, and clerical and administrative duties. The employee is expected to follow hospital protocols, infection-control practices, confidentiality requirements, and applicable safety procedures. The position is a 36-hour day-shift role in the Emergency Center. The listed hourly range is $21.74 to $33.30.

Requirements

High school diploma or GED.
CNA certification from the State of Oregon.
Basic Life Support (BLS) certification.
Complete MOAB within 6 months of hire.
Ability to work effectively in a fast-paced, high-pressure environment.
Excellent communication, interpersonal, and teamwork skills.
Ability to lift and move patients as needed, with physical stamina to stand, walk, and move frequently.
Ability to work with a culturally diverse population.
Ability to provide CNA-level patient care that addresses age-specific, cultural, physical, and psychosocial well-being.
Ability to lift up to 50 pounds independently; frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds; occasional lifting or transferring of individuals over 100 pounds using appropriate techniques, mechanical aids, or team assistance.
Sufficient auditory ability to detect and respond to patient alarms and verbal communication.
Visual acuity to observe patient conditions, read documentation and monitors, and distinguish colors for clinical purposes.
Tactile perception and motor coordination for patient care, medical equipment use, and procedures.
Ability to perform occasional stooping, kneeling, crouching, or crawling; walking and standing are typically continuous throughout the shift, and the role may involve sitting for long periods.
Ability to work in an indoor healthcare environment with exposure to infectious and contagious diseases, hazardous materials, medical equipment, noise, and emergency or high-pressure situations, while following safety protocols and using PPE as required.

Nice To Haves

College education.
Experience in an acute care or emergency room setting; preferred but not required.

Responsibilities

Assist patients with activities of daily living, including bathing, dressing, grooming, and toileting.
Measure and record patient vital signs, including blood pressure, pulse, temperature, and respiratory rate.
Assist with patient transfers, positioning, and ambulation as directed.
Provide comfort measures and support during examinations.
Assist with collecting urine, stool, and blood specimens as needed.
Help prepare patients for exams, procedures, and diagnostic tests.
Observe patients for changes in condition and report significant changes to nursing staff.
Perform hourly patient rounds and document them in the EHR.
Work with nurses, doctors, and other healthcare professionals to support patient care in the emergency room.
Communicate with patients, families, and healthcare team members about patient needs, concerns, and status.
Accurately record patient information, vital signs, updates, and changes in condition in the EHR.
Assist with wound care, dressing changes, and minor procedures under the direction of a physician or RN.
Prepare patient rooms and help keep the environment clean and organized.
Check that patient equipment, including monitors, oxygen, and suction devices, is functioning properly.
Update patient charts, stock supplies, and maintain clean and sanitized patient areas.
Help maintain adequate supplies of linens, supplies, and medical equipment in patient rooms.
Follow hospital protocols and procedures, infection-control policies, and HIPAA confidentiality requirements.
Answer telephone calls, direct calls to appropriate departments or personnel, and provide information to patients and families.
Handle forms, patient records, and other documentation, ensuring required forms are completed accurately.
Document details about specialist consultations, treatments, and ongoing care plans as needed.
Arrange patient admissions and transfers and ensure associated forms are completed correctly.
Check inventory, note low stock levels, and inform the appropriate department when supplies need to be reordered.
Support the hospital mission, vision, values, policies, and procedures.
Participate in required DNV program education applicable to the position.
Perform other related duties as assigned.