CNA / Ward Clerk - Emergency

Good Shepherd Health Care•Hermiston, OR

16h•Onsite

About The Position

The CNA / Ward Clerk supports the mission, vision, and quality commitment of Good Shepherd Health Care System in the Emergency Department. The CNA provides direct patient care under the direction of registered nurses and physicians, helping ensure patient comfort, safety, and well-being in a fast-paced environment. Duties include assisting with activities of daily living, measuring and documenting vital signs, supporting procedures, observing and reporting changes in patient condition, and maintaining patient areas and supplies. The Ward Clerk works under the direct supervision of Emergency Services registered nurses. The clerk maintains and organizes patient records and logbooks, handles most departmental telephone communication, completes clerical tasks, and helps coordinate patient flow and communication among medical staff, patients, and families. The employee supports hospital policies and procedures, participates in required DNV program education as applicable, and performs other related duties as assigned. This position is scheduled for 36 hours on a night shift from 7:00 p.m. to 7:30 a.m., with the listed schedule of Thursday, Friday, Saturday / Sunday, Wednesday, Thursday. Holiday B is specified. The role is primarily in an indoor healthcare setting and may involve exposure to infectious diseases, hazardous materials, medical equipment, noise, and rapidly changing or high-pressure situations.

Requirements

High school graduate or GED.
CNA certification from the State of Oregon.
Basic Life Support (BLS) certification.
MOAB within six months of hire.
Ability to work effectively in a fast-paced, high-pressure environment.
Excellent communication, interpersonal, and teamwork skills.
Ability to lift and move patients as needed and physical stamina to stand, walk, and move frequently.
Ability to work with a culturally diverse population.
Ability to provide CNA-level care that addresses age-specific, cultural, physical, and psychosocial well-being.
Ability to lift up to 50 pounds independently; frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds; and occasional lifting or transferring of individuals over 100 pounds using appropriate techniques, mechanical aids, or team assistance.
Sufficient auditory ability to detect and respond to patient alarms and verbal communication.
Visual acuity to observe patient conditions, read documentation and monitors, and distinguish colors for clinical purposes.
Tactile perception and motor coordination for patient assessment, equipment use, and clinical tasks.
Ability to perform occasional stooping, kneeling, crouching, or crawling and to walk and stand for much of the shift.

Nice To Haves

College education.
Experience in an acute care or emergency room setting; preferred but not required.

Responsibilities

Assist patients with activities of daily living, including bathing, dressing, grooming, and toileting.
Measure and record patient vital signs.
Assist with patient transfers, positioning, and ambulation as directed.
Provide comfort measures and support during examinations.
Assist with specimen collection and prepare patients for examinations, procedures, and diagnostic tests.
Observe patients for changes in condition and report significant changes to nursing staff.
Perform hourly patient rounds and document them in the electronic health record.
Collaborate and communicate with nurses, physicians, healthcare professionals, patients, and families.
Record patient information, vital signs, updates, and changes in condition in the electronic health record.
Assist with wound care, dressing changes, and minor procedures under the direction of a physician or registered nurse.
Prepare patient rooms and help maintain clean, organized, and sanitized patient areas.
Check that patient equipment, including monitors, oxygen, and suction devices, is functioning properly.
Update patient charts, stock supplies, and help maintain adequate supplies, linens, and medical equipment.
Follow hospital protocols, infection-control policies, hand hygiene, personal protective equipment requirements, and confidentiality rules.
Answer and direct telephone calls and provide information to patients and families.
Handle forms, patient records, and documentation, ensuring required forms are completed accurately.
Document details regarding specialist consultations, treatments, and ongoing care plans as needed.
Arrange patient admissions and transfers and ensure related forms are completed correctly.
Check inventory, note low stock levels, and notify the relevant department when supplies need reordering.
Support hospital mission, vision, values, policies, and procedures; participate in required DNV program education as applicable; and perform other related duties as assigned.