CNA 1/ Ward Clerk

Good Shepherd Health Care•Hermiston, OR

16h•Onsite

About The Position

The CNA 1/Ward Clerk supports Good Shepherd Health Care System’s mission, vision, and quality commitment in the Emergency Room. The CNA provides direct patient care and assists with clinical and non-clinical duties in a fast-paced environment, working under the direction of registered nurses and physicians to support patient comfort, safety, and well-being and smooth department operations. The Ward Clerk works under the direct supervision of Emergency Services Registered Nurses. The clerk maintains and organizes patient records and logbooks, handles most telephone communication within the department, and performs clerical tasks to support efficient patient flow and clear communication among medical staff, patients, and families. The position also supports hospital policies and procedures, participates in required DNV program education as applicable, and performs other related duties as assigned.

Requirements

High school diploma or GED.
CNA certification from the State of Oregon.
Basic Life Support (BLS) certification.
MOAB certification within 6 months of hire.
Ability to work effectively in a fast-paced, high-pressure environment.
Excellent communication, interpersonal, and teamwork skills.
Ability to lift and move patients as needed and physical stamina to stand, walk, and move frequently.
Ability to work with a culturally diverse population and provide CNA-level care that addresses age-specific, cultural, physical, and psychosocial well-being.
Ability to lift up to 50 pounds independently; frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds; and occasional lifting or transferring of individuals weighing over 100 pounds using appropriate techniques, mechanical aids, or team assistance.
Sufficient auditory ability to detect and respond to patient alarms and verbal communication; effective communication ability; visual acuity to observe patients and read documentation and monitors; tactile perception for patient care; and motor coordination for handling equipment and performing fine motor tasks.
Ability to perform occasional stooping, kneeling, crouching, or crawling, with typically continuous walking and standing during the shift; may sit for long periods.

Nice To Haves

College education.
Experience in an acute care or emergency room setting; preferred but not required.

Responsibilities

Assist patients with activities of daily living, including bathing, dressing, grooming, and toileting.
Measure and record vital signs, assist with patient transfers, positioning, and ambulation, and provide comfort measures.
Assist with specimen collection and prepare patients for examinations, procedures, and diagnostic tests.
Observe patients for changes in condition and report significant changes to nursing staff.
Conduct hourly patient rounds and document them in the EHR.
Collaborate with nurses, physicians, and other healthcare professionals, and communicate patient needs and status to patients, families, and care team members.
Record patient information, vital signs, updates, and changes in condition accurately in the EHR.
Assist with wound care, dressing changes, and minor procedures under the direction of a physician or RN.
Prepare patient rooms, maintain clean and organized patient areas, and ensure patient equipment is functioning properly.
Update patient charts, stock supplies, and maintain adequate linens, supplies, and medical equipment in patient rooms.
Follow hospital safety and care protocols, infection-control policies, PPE requirements, sterilization techniques, and HIPAA confidentiality requirements.
Answer telephone calls, direct calls to appropriate departments or personnel, and provide information to patients and families.
Handle forms, patient records, and other documentation, ensuring required forms are completed accurately.
Document details related to specialist consultations, treatments, and ongoing care plans as needed.
Arrange patient admissions and transfers and ensure related forms are completed correctly.
Check inventory, note low stock levels, and notify the appropriate department to reorder supplies as needed.
Support the hospital mission, vision, values, policies, and procedures; participate in applicable required DNV program education; and perform other related duties as assigned.