CNA Caregiver

Navi Nurses•Tucson, AZ

8d•Onsite

About The Position

As a Navi CNA Caregiver, the contractor provides non-medical in-home support to Navi clients in accordance with each client's co-created care plan. Services include personal care; attendant care and companionship; homemaker services in support of the client; and observation, documentation, and communication with Navi's clinical and scheduling teams and, as authorized, the client's family. The role includes escalating clinical concerns, safety issues, and care-plan questions to the Navi Nurse Manager or designated clinical contact without delay. Work takes place in client residences across the Phoenix metropolitan area. Home conditions vary, and the contractor should be comfortable working around clients' family members and pets. The position involves physical and emotional demands, exposure to bodily fluids and infectious materials, and travel between cases. This is a 1099 independent contractor engagement. Contractors manage their own schedule, maintain credentials and compliance documentation, provide transportation and a smartphone, pay applicable taxes, and protect client confidentiality.

Requirements

Completion of, or active pursuit of, higher education (associate degree, bachelor's degree, or equivalent professional credential).
At least 1 year of CNA or related care experience, or nursing student status while pursuing CNA licensure through the AZBN CNA Education Waiver.
Demonstrated experience with at least two populations served by Navi: post-surgical recovery, post-discharge care, geriatric and aging-in-place support, hospice and end-of-life care, or chronic disease management.
CNA license.
Current CPR and First Aid certification or BLS from the American Heart Association or American Red Cross.
Current, unexpired Arizona Level I fingerprint clearance card.
Negative TB test within 12 months and immunization documentation per Arizona Department of Health Services and AHCCCS guidance.
Valid Arizona driver's license, current auto insurance meeting state minimums, and reliable personal transportation.
Smartphone capable of accessing Navi's documentation and communication platforms.
Complete Navi's onboarding pathway—virtual pre-learning, in-person Phoenix orientation, shadow shift, and curated first independent shift—before working independent cases.
Ability to collaborate with an interdisciplinary care team, including schedulers, nurses, nurse navigators, physicians, therapists, and clinical leaders.
Strong written and verbal communication in English.
Comfort using mobile documentation tools, basic technology, and digital scheduling platforms.
Emotional regulation in difficult circumstances, including grief, family conflict, behavioral expression, and end-of-life situations.
Cultural humility and adaptability in client homes that may differ from the contractor's background and preferences.
Comfort working alongside people and animals in clients' homes and with variable home conditions.
Ability to perform caregiving physical tasks, travel between cases, and follow proper PPE and infection-control practices.
Maintain required credentials and certifications, pay applicable federal, state, and self-employment taxes, maintain required auto insurance, and comply with HIPAA, Navi policies, and the Independent Contractor Services Agreement.

Nice To Haves

Bilingual ability, including Spanish, Vietnamese, Mandarin, ASL, or another language.
Background in healthcare, social work, gerontology, psychology, or a related field.
Prior experience as a Certified Nursing Assistant (CNA), Patient Care Technician (PCT), or Home Health Aide (HHA).
Specialty training or experience in dementia care, end-of-life care, or post-surgical recovery.
Experience documenting in electronic health records or care management platforms.
Pursuit of further credentialing, such as nursing school, social work programs, or allied health pathways.

Responsibilities

Provide personal care, including bathing, grooming, oral hygiene, hair and non-clinical nail care, skin care, dressing, toileting and incontinence support, mobility and transfer assistance, feeding assistance, and repositioning.
Provide supervision and safety monitoring, companionship, conversation, meaningful activities, and appropriate cognitive stimulation.
Accompany clients to appointments, social activities, or community outings when transportation arrangements are pre-coordinated with Navi.
Provide emotional support during difficult circumstances, including post-surgical pain, grief, anxiety, and end-of-life care.
Perform light housekeeping in the client's immediate living areas.
Plan and prepare meals in line with dietary restrictions and preferences; do laundry; and perform pre-coordinated grocery shopping and errands within Navi policy.
Provide limited pet care when the pet is part of the client's wellbeing.
Observe and document changes in the client's condition, behavior, mood, environment, or care needs, services delivered, and deviations from the care plan.
Communicate client status to Navi's clinical and scheduling teams and, as authorized, the client's family; promptly escalate clinical concerns, safety issues, and care-plan questions.
Manage personal availability, accept or decline available cases, and arrange coverage when an accepted case cannot be honored.
Maintain required credentials, certifications, and compliance documentation; provide updated documentation to Navi as required.
Provide personal transportation, a smartphone, and personal supplies needed for engagements; maintain required auto insurance and client confidentiality.