CNA Caregiver

Navi Nurses•Tucson, AZ

4d•Onsite

About The Position

As a Navi CNA Caregiver, the contractor provides non-medical in-home support to Navi clients according to each client’s co-created care plan. Services include personal care, attendant care and companionship, homemaker services in support of the client, and observation, documentation, and communication. The caregiver collaborates with Navi’s clinical and scheduling teams and escalates clinical concerns, safety issues, or care-plan questions to the Navi Nurse Manager or designated clinical contact without delay. The position takes place in clients’ residences across the Phoenix metropolitan area. Homes and circumstances vary, and caregivers should be prepared to work around family members and pets, travel between cases, and perform the physical and emotional demands typical of caregiving work. This is a 1099 independent contractor engagement. The caregiver provides their own transportation, smartphone, and personal supplies; manages their schedule and case availability; maintains required credentials and compliance documentation; handles applicable taxes and insurance; and protects client confidentiality. Contractors may work with other clients or care entities if doing so does not create a conflict of interest or breach confidentiality.

Requirements

Completion of, or active pursuit of, higher education: an associate degree, bachelor’s degree, or equivalent professional credential.
At least one year of CNA or related care experience in a setting such as in-home care, assisted living, hospital tech/PCT, hospice volunteering, documented family caregiving, or a comparable healthcare-adjacent role; alternatively, be a nursing student pursuing CNA licensure through the AZBN CNA Education Waiver.
Demonstrated experience with at least two of the populations Navi serves: post-surgical recovery, post-discharge care, geriatric and aging-in-place support, hospice and end-of-life care, or chronic disease management.
Current CNA license.
Current CPR and First Aid certification or BLS from the American Heart Association or American Red Cross.
Current, unexpired Arizona Level I fingerprint clearance card.
Negative TB test from within the past 12 months and immunization documentation per Arizona Department of Health Services and AHCCCS guidance.
Valid Arizona driver’s license, current auto insurance meeting state minimums, and reliable personal transportation.
Smartphone capable of accessing Navi’s documentation and communication platforms.
Completion of Navi’s onboarding pathway, including virtual pre-learning, in-person Phoenix orientation, a shadow shift, and a curated first independent shift, before taking independent cases.
Strong written and verbal communication in English.
Comfort using mobile documentation tools, basic technology, and digital scheduling platforms.
Ability to regulate emotions in difficult circumstances, including grief, family conflict, behavioral expression, and end-of-life situations.
Cultural humility and adaptability when working in client homes and with people whose backgrounds or preferences may differ from the caregiver’s.
Ability to work as part of an interdisciplinary care team.
Ability to meet the physical demands of caregiving, including extended standing and walking, bending, kneeling, reaching, squatting, lifting and transferring clients using proper technique and adaptive equipment, and carrying groceries or supplies.
Ability to work in varied home conditions, around pets and family members, and with exposure to bodily fluids, infectious materials, and clinical situations requiring proper PPE and infection control.
Ability to travel between cases and drive in Phoenix-area weather and traffic conditions.
Maintain client confidentiality in accordance with HIPAA, Navi policies, and the Independent Contractor Services Agreement.
Carry personal auto insurance meeting Arizona requirements and any additional coverages specified in the Independent Contractor Services Agreement.

Nice To Haves

Bilingual ability in Spanish, Vietnamese, Mandarin, ASL, or another language.
Background in healthcare, social work, gerontology, psychology, or a related field.
Prior experience as a Certified Nursing Assistant (CNA), Patient Care Technician (PCT), or Home Health Aide (HHA).
Specialty training or experience in dementia care, end-of-life care, or post-surgical recovery.
Experience documenting in electronic health records or care management platforms.
Pursuit of further credentialing through nursing school, social work programs, or allied health pathways.

Responsibilities

Provide personal care, including bathing, grooming, oral hygiene, hair care, non-clinical nail care, skin care, dressing, toileting, and incontinence support.
Assist clients with transfers, mobility, ambulation, safe lifting, and mobility devices.
Assist with feeding, adaptive utensils, positioning, aspiration-aware pacing, and repositioning to help prevent pressure injuries.
Provide supervision and safety monitoring, particularly for clients with cognitive impairment or fall risk.
Offer companionship, conversation, meaningful activities, and cognitive stimulation as appropriate to client preferences and interests.
Accompany clients to appointments, social activities, or community outings when transportation arrangements have been pre-coordinated with Navi.
Provide emotional support during difficult circumstances, including post-surgical pain, grief, anxiety, and end-of-life care.
Perform light housekeeping in the client’s immediate living areas; plan and prepare meals; do client laundry; and complete pre-coordinated client-related shopping and errands within Navi policy.
Provide limited pet care when the pet is part of the client’s wellbeing.
Observe changes in the client’s condition, behavior, mood, environment, or care needs.
Document services, observations, and deviations from the care plan in accordance with Navi documentation standards.
Communicate client status to Navi’s clinical and scheduling teams and, when authorized, the client’s family.
Escalate clinical concerns, safety issues, and care-plan questions promptly to the Navi Nurse Manager or designated clinical contact.
Collaborate with schedulers, nurses, nurse navigators, physicians, therapists, and clinical leaders to coordinate care and support positive client outcomes.
Complete Navi’s onboarding pathway before working independent cases.
Manage availability, accept or decline offered cases, and arrange coverage when unable to honor an accepted case.
Maintain credentials, certifications, and compliance documentation; provide updated documentation to Navi as required.
Provide personal transportation, a smartphone, and personal supplies; maintain required auto insurance; and file and pay applicable taxes.
Maintain client confidentiality in accordance with HIPAA, Navi policies, and the Independent Contractor Services Agreement.