CNA - Admin Support/Scheduler
FirstLight Home Care of West St. Paul•West Saint Paul, MN
•$22 - $28•Hybrid
About The Position
FirstLight Home Care of St. Paul is seeking a compassionate, reliable, and organized CNA to support office operations, caregiver scheduling, and client care needs. This hybrid position combines administrative responsibilities with direct caregiving. The selected candidate must be available to provide backup care when needed, including covering caregiver call-offs, open shifts, and unexpected staffing shortages. The role involves office-based work and travel to client homes throughout the East Metro service area.
Requirements
- CNA certification preferred; relevant caregiving experience considered.
- Previous home care or senior care experience.
- Strong communication, organizational, and computer skills.
- Willingness to provide hands-on client care as needed.
- Ability to adapt to changing schedules and staffing priorities.
- Valid driver's license and reliable transportation.
- Dependable, flexible, proactive, and comfortable switching between office responsibilities and direct client care.
- Team-oriented approach and understanding that consistent client coverage is a high priority.
Nice To Haves
- Experience with WellSky or similar scheduling systems.
Responsibilities
- Assist with caregiver scheduling, shift confirmations, and open-shift coverage.
- Communicate with caregivers about availability and schedule changes.
- Coordinate last-minute call-offs and emergency coverage.
- Maintain accurate schedules and documentation in WellSky.
- Support the Client Care Coordinator with daily staffing needs.
- Answer office calls and respond to caregiver and client inquiries.
- Assist with client intake, onboarding, and follow-up communications.
- Maintain caregiver and client records.
- Support caregiver orientation and training coordination.
- Perform general office and administrative duties.
- Provide direct care to clients when regular caregivers are unavailable, including covering open shifts, call-offs, and urgent staffing needs.
- Assist clients with personal care, companionship, mobility, and activities of daily living.
- Travel to client homes throughout the East Metro service area.
- Support caregiver introductions and job shadowing.
- Maintain professional communication and accurate care documentation.
Benefits
- Comprehensive paid training
- Fun, supportive, and safe working environment
- Exceptional support team
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
- Tuition assistance
- Professional growth opportunities in care coordination and home care management
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
