CMMS System Administrator

Cushman & Wakefield•Austin, TX

2d•$63,750 - $75,000

About The Position

The FEXA CMMS System Administrator supports the FEXA system for the CW Account, helping ensure successful implementation, configuration, and ongoing management. The role collaborates with the account team, participates in transition and training sessions, and oversees system administration. The administrator is the primary contact for FEXA-related questions and support issues. The position is full-time and may be located anywhere in the United States, preferably in the St. Louis, Missouri area. Work may be performed from home, an office, or hoteling space as required, and travel may be required. The role works with Cushman & Wakefield’s Client Technology Solutions team, which provides technology-enabled solutions to improve operational efficiency and occupant experiences.

Requirements

Strong understanding of FEXA and related integrated systems.
Self-driven and organized, with the ability to work in a fast-paced environment.
Excellent communication skills and ability to collaborate with cross-functional teams.
Proficiency in system administration, including user management and configuration.
Detail-oriented and proactive in addressing system-related issues.
Familiarity with property management and compliance requirements.

Nice To Haves

Strong knowledge of real estate facilities management.

Responsibilities

Participate in transition meetings related to FEXA and integrated systems, including Yardi, JDE, MEM, Serraview, CoStar, and Workday.
Attend FEXA guest and full-user training sessions and 360 Systems Administrator training sessions.
Collaborate with the C&W TDS Delivery Manager and account team during system configuration and setup.
Configure property settings, including accounting codes, language designation, business hours, and contacts.
Manage user security profiles and user additions and removals in accordance with SOP and SOC compliance.
Assist with data loading and configuration adjustments.
Own the FEXA system and ensure its proper use and configuration.
Serve as the primary point of contact for account team members with FEXA-related questions and support needs.
Monitor and address system-generated support requests.
Support users with password resets, security changes, and general inquiries.
Coordinate with C&W IT on system issues, maintenance, and enhancements.
Inactivate properties no longer managed by C&W and update quarterly billing.
Oversee pick-list values and configuration options.
Maintain Vendor, Asset, Schedule, Inventory, and other deployed modules.
Provide training or coordinate ongoing training activities with C&W IT.