WHMG Piqua Family Practice - CMA - Patient Service Rep - PART-Time

Wilson Health•Piqua, OH

5d•Onsite

About The Position

Wilson Health is looking for a direct hire Wilson Health Medical Group - CMA - Patient Service Representative for our location in Piqua, Ohio (North Dayton, Ohio) area. The CMA - Patient Services Representative is the key individual that is in a position to make a positive first impression with patients and members of their families on the telephone and face-to-face.

Requirements

High school diploma or general education degree (GED) required
Patient Registration - knowledge or experience with EHR - EPIC
Must have prior MEDICAL OFFICE experience
CERTIFICATION required
Computer experience is required

Nice To Haves

Medical Assistant training and previous medical office experience preferred
Certified or Registered Medical Assistant

Responsibilities

Performs all duties under the supervision of the physician, and within the guidelines established by the physician; anticipates duties that need to be performed and strives to make the physician as efficient and effective as possible.
Greets patients in courteously, and assists patients to the examination room in a helpful and compassionate manner; conducts self according to ASPIRE values.
Obtains and accurately records vital signs, chief complaint, current medications and allergies.
Assists physician with examinations, including blood draws, lab specimens, injections, electrocardiograms; assists physician with minor surgical procedures.
Educates patients/family members on topics related to the patient’s medical condition and care within the guidelines established by the physician.
Documents in the patient’s medical record accurately, appropriately, and thoroughly.
Assists in ordering diagnostic tests and procedures, and making referrals, including referral tracking documentation in the practice management system.
Communicates with patients and family members in a professional and compassionate manner; communicates test results under the guidance and direction of the physician.
Performs quality control measures on all appropriate medical testing equipment, refrigerators, sterilizers; properly completes compliance logs regarding quality control.
Maintains proper inventory of medical and lab supplies; orders supplies according to established guidelines.
Follows all applicable federal and state laws and regulations; follows Wilson Health Medical Group and Wilson Health policies and procedures; always follows HIPAA Privacy and Security Practices.
Assists with scheduling patients, faxing and electronic communications, telephone duties, form completion and other clerical duties as needed to maintain an efficient, effective medical office.

Benefits

Access to Employer Direct Care Clinic. Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan.
Generous paid time off (PTO) program beginning day one, designed to support work-life balance, rest, and time with family.
Medical Insurance: Choose from two High Deductible Health Plan (HDHP) options or a PPO plan, along with Dental and Vision coverage. Benefits begin on the first of the month following your hire date.
HSA with employer contribution for eligible health plans; FSA for medical and dependent care expenses.
Company-paid Life Insurance and Long-Term Disability Insurance
Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance
Industry-leading retirement plan – employer contributions begin day one with no waiting period for participation.
Tuition Assistance Program
Free access to an on-site gym, available 24/7, making it easy to prioritize your health and wellness before or after your shift.
Employees receive a 10% discount on food and beverages at the Wilson Cafeteria, Coffee Bar and Micro Mart