Clubhouse Manager

Hoamco • Cornville, AZ

1d

About The Position

The Verde Santa Fe Clubhouse Manager is responsible for the day-to-day operation of the Association’s clubhouse facilities and serves as the primary point of contact for residents using clubhouse services and amenities. The position provides administrative support, coordinates facility use and events, assists with vendor and contractor access, maintains clubhouse records, and helps ensure a welcoming, professional, and well-maintained environment for residents and guests. The Clubhouse Manager works independently while maintaining regular communication with HOA management, Board members, residents, and service providers.

Requirements

• High school diploma or equivalent.
• At least two years of customer service, office administration, hospitality, community management, or related experience.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to multitask and manage competing priorities.
• Professional and courteous demeanor with residents, Board members, and vendors.
• Ability to work independently with minimal supervision.
• Ability to sit, stand, and walk for extended periods.
• Ability to lift and carry up to 25 pounds.
• Ability to set up tables, chairs, and meeting materials for community events and meetings.

Nice To Haves

• Experience working in an HOA, community association, clubhouse, hospitality, or property management environment.
• Experience coordinating events or facility reservations.
• Knowledge of basic facility maintenance reporting and vendor coordination.

Responsibilities

• Serve as the first point of contact for homeowners and residents visiting the clubhouse.
• Answer phones, emails, and resident inquiries professionally and promptly.
• Provide information about clubhouse policies, amenity use, community programs, and events.
• Assist residents with clubhouse reservations and facility access.
• Maintain clubhouse records, forms, schedules, and correspondence.
• Track facility reservations and maintain clubhouse calendars.
• Assist management in preparing and distributing community notices, newsletters, and communications.
• Maintain organized electronic and paper filing systems.
• Process and track clubhouse-related requests and follow-up items.
• Conduct routine inspections of clubhouse amenities and common areas.
• Report maintenance concerns and coordinate vendor access as directed.
• Maintain inventory of office and clubhouse supplies.
• Prepare meeting rooms and common areas for scheduled functions.
• Monitor clubhouse cleanliness and coordinate with janitorial contractors as needed.
• Serve as an on-site contact for approved vendors and contractors.
• Coordinate scheduling and access for clubhouse maintenance and repair work.
• Verify completion of vendor and contractor work and communicate concerns to management.
• Assist with planning and coordinating community events and clubhouse activities.
• Set up and break down meeting spaces as needed.
• Support Board meetings and community gatherings hosted at the clubhouse.
• Assist in enforcing clubhouse policies and facility usage guidelines.
• Report violations, safety concerns, and security issues to management.
• Ensure clubhouse operations comply with Association policies and procedures.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• Wellness program.
• Flexible Spending Accounts.
• Company-matching 401k contributions.
• Paid time off for vacation, holidays, medical, and volunteering.
• Paid parental leave.
• Training and educational assistance.
• Employee Assistance Program and Calm Health support programs.
• Optional short- and long-term disability insurance, life insurance, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED