Clubhouse Generalist

Thrive Behavioral Health•Warwick, RI

11d

About The Position

The Clubhouse Generalist works as a generalist staff member in a clubhouse program, partnering with members and staff to support pre-vocational work units during the work-ordered day. The role engages members in developing and achieving recovery-oriented goals and works side by side with members in a strength-based, trauma-informed, positive, safe, and inclusive environment. The Generalist supports employment, education, housing, social involvement, community participation, wellness, and recovery while respecting members’ needs, strengths, and aspirations. The position also provides employment coaching and coverage, develops relationships with local businesses to create job opportunities, supports members’ access to benefits and community resources, and provides ongoing outreach. The Generalist serves as primary staff for multiple members, completing weekly notes and annual and semi-annual goal-planning activities. Duties are performed in accordance with Thrive Behavioral Health policies and applicable Clubhouse and program standards. The role requires adapting to changes in work practices and participating in required trainings, meetings, committees, and events.

Requirements

Bachelor’s degree in human services, business, or a related field, or an equivalent combination of related experience.
Two years of full-time experience in a program or service providing supported employment or psychiatric rehabilitation for individuals living with serious and persistent mental health conditions.
Initiation and successful completion of Comprehensive Clubhouse Training is required.
Good listening skills and an understanding of mental illness.
Ability to multitask in a group environment.
Ability to model a positive attitude toward work.
Valid driver’s license and automobile insurance meeting Rhode Island minimum standards, or the ability to obtain necessary transportation to perform job responsibilities.
Ability to meet the stated physical demands, with reasonable accommodations where applicable.

Nice To Haves

Clubhouse experience is a plus.
Supported Employment Professional Certification may replace one year of professional experience.

Responsibilities

Perform work tasks alongside members in the work units and during the work-ordered day.
Teach skills in the context of work units and the work-ordered day.
Manage transitional, supported, and independent employment positions in the community, providing job coaching and coverage when needed.
Partner with the Clubhouse Director to develop and maintain relationships with local businesses and industry to create job opportunities for members.
Promote a positive, safe, inclusive, strength-based, and trauma-informed environment for adults living with serious and persistent mental illness.
Engage members in all appropriate aspects of Clubhouse work and generalist functions, and support their participation, employment, education, housing, and social aspirations.
Help members recognize and share their strengths, set goals, and develop plans with staff to make progress toward those goals.
Work in group settings where staff share responsibilities with members and encourage members to take leadership roles and support one another.
Assist members with entitlement benefits, psychiatric and medical treatment, and other community resources as needed.
Build supportive relationships that promote hope, choice, wellness, and recovery while maintaining appropriate social boundaries.
Conduct regular outreach through multimedia, telephone, and home or hospital visits to maintain member engagement and provide community-based support.
Participate in members’ support teams, including family when appropriate, and advocate for high-quality care.
Serve as primary staff for multiple members, completing weekly notes, annual goal plans, and semi-annual goal reviews.
Perform duties in accordance with Thrive Behavioral Health standards, policies, and procedures, and uphold Clubhouse International Standards and applicable program standards.
Meet attendance, punctuality, scheduling, assignment, and work-deadline requirements.
Maintain courteous, professional working relationships and present a neat appearance in attire and identification required by policy.
Attend, prepare for, and actively participate in required trainings and meetings, including associated assignments and problem-solving activities.
Complete responsibilities related to general safety, program safety, and job-related hazards.
Respect the rights and dignity of clients, families, and visitors, and embrace Thrive’s Diversity, Equity and Inclusion mission and definitions.
Adapt to changes in how business is conducted and work is accomplished, with minimal or no advance notice.
Support a culture of learning and growth by serving as a role model, mentor, facilitator, educator, and consultant on program and service issues.
Promote a positive Center image consistent with guiding principles and professional ethics.
Participate in a TBH-sponsored committee, staff meetings, and events as assigned by the Clubhouse Director, and function as a team member.