Clubhouse Generalist

THRIVE BEHAVIORAL HEALTH INC • Warwick, RI

12d • Onsite

About The Position

The Clubhouse Generalist works alongside members and staff in a clubhouse program, supporting pre-vocational work units within the work-ordered day. The role partners with adults living with serious and persistent mental illness to develop and pursue recovery-oriented goals, build skills, and participate in clubhouse work. The Generalist also manages transitional, supported, and independent employment positions in the community, including job coaching and coverage, and collaborates with the Clubhouse Director to build relationships with local businesses and create job opportunities.

The position provides strengths-based, trauma-informed support in a positive, safe, and inclusive environment. It encourages member participation, aspirations, empowerment, and leadership; supports goal setting and planning; and helps members access benefits, treatment, and community resources. The Generalist maintains member engagement through outreach and community-based support and works as a primary staff member for multiple members, completing weekly notes and annual and semi-annual goal planning and reviews.

The role also requires compliance with Thrive Behavioral Health and Clubhouse standards, participation in required training, meetings, committees, and events, and collaboration as part of a team. The position is full-time and non-exempt.

Requirements

• Bachelor’s degree in human services, business, or a related field, or an equivalent combination of related experience.
• Two years of full-time experience in a program or service providing supported employment or psychiatric rehabilitation for individuals living with serious and persistent mental health conditions.
• Initiation and successful completion of Comprehensive Clubhouse Training is required.
• Good listening skills and an understanding of mental illness.
• Ability to multitask in a group environment.
• Ability to model a positive attitude toward work.
• Valid driver’s license and automobile insurance meeting Rhode Island minimum standards, or the ability to obtain necessary transportation to perform job responsibilities.

Nice To Haves

• Clubhouse experience.
• Supported Employment Professional Certification may substitute for one year of professional experience.

Responsibilities

• Perform work tasks alongside members within work units and the work-ordered day.
• Teach skills in the context of clubhouse work units and the work-ordered day.
• Manage transitional, supported, and independent employment positions in the community, providing job coaching and coverage as needed.
• Partner with the Clubhouse Director to develop and maintain relationships with local businesses and industry to create job opportunities for members.
• Engage members in clubhouse work and appropriate functions of the Clubhouse Generalist role.
• Promote members’ aspirations in clubhouse participation, employment, education, housing, and social involvement.
• Assist members with setting goals and work with members to formulate plans for achieving them.
• Work in group settings where staff share responsibilities with members and support member leadership, mutual encouragement, and empowerment.
• Assist members with accessing entitlement benefits, psychiatric and medical treatment, and other community resources as needed.
• Provide positive support relationships that promote hope, choice, wellness, and recovery while maintaining appropriate social boundaries.
• Provide outreach through multimedia, telephone, and home or hospital visits to maintain member engagement and provide community-based support.
• Participate as an active member of each assigned member’s support team, including family when appropriate, and advocate for high-quality care.
• Serve as primary staff for multiple members, completing weekly notes, annual goal planning, and semi-annual goal reviews.
• Follow Thrive Behavioral Health standards, policies, and procedures and uphold applicable Clubhouse International and program licensure standards.
• Meet punctuality, attendance, scheduling, assignment, and work-deadline expectations.
• Maintain courteous, professional, and effective working relationships with employees at all organizational levels.
• Maintain appropriate professional appearance and identification as required by position and policy.
• Attend, prepare for, and actively participate in required trainings and meetings, including completing assignments and contributing to problem solving.
• Complete responsibilities related to general safety, program safety, and job-related hazards.
• Demonstrate respect for the rights and dignity of clients, families, and visitors.
• Embrace Thrive’s Diversity, Equity and Inclusion Mission Statement and Definitions.
• Adapt to changes in how work is conducted, including changes with minimal or no advance notice.
• Support a culture of learning and growth as a role model, mentor, facilitator, educator, and consultant on program and service issues.
• Represent the Center positively in keeping with its Guiding Principles and professional code of ethics.
• Participate in a TBH-sponsored committee, staff meetings, and events as assigned by the Clubhouse Director.
• Function as a member of a team.

What This Job Offers

• Job Type: Full-time