CLUB Seasonal Associate

Bass Pro Shops • Albuquerque, NM

1d

About The Position

The CLUB Customer Service Outfitter provides world-class customer service and presents customers with the benefits of becoming a CLUB Member. The role serves as a product expert while handling account servicing and CLUB processes, including acquiring and activating members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.

The associate supports a pleasant and productive shopping experience, assists customers with CLUB membership and account services, demonstrates products, and helps meet individual and store goals. The position may also provide service in other areas of the store based on business needs.

Requirements

• High school diploma or equivalent experience.
• 0 to 2 years of experience.
• Experience in a customer service environment.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Support a commitment to world-class customer service and ensure a pleasant, productive shopping experience.
• Proactively greet customers and offer the opportunity to become a Bass Pro Shops & Cabela’s CLUB Member, or provide current members with a unique experience.
• Execute Bass Pro Shops & Cabela’s CLUB operational and compliance programs.
• Demonstrate products to customers and stay knowledgeable about advertised sales.
• Help meet personal and store metric goals and objectives.
• Maintain accurate CLUB inventory and keep the CLUB Booth clean and organized.
• Provide the full CLUB Member experience, including processing payments, answering account questions, and processing applications.
• Provide daily feedback and reports accurately and on time.
• Provide peer coaching, recognition, and support as a CLUB advocate and representative.
• Serve other areas of the store based on business needs.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Dental
• Vision
• Voluntary benefits
• 401k retirement savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED