Club Operations Assistant

Air Education and Training Command • Sheppard AFB, TX

6d

About The Position

This Non-appropriated Fund (NAF) position is assigned to the Runway Bar and Grill. The Club Operations Assistant monitors a club or assigned area, normally in the absence of the manager and assistant manager and typically at night or on weekends. The role is responsible for cash box issue, receipt, and control; reporting significant shift occurrences; and ensuring scheduled functions proceed as planned. The assistant ensures only authorized personnel use the facility and that club rules, regulations, and procedures are followed. The role also addresses patron complaints and other customer problems, guides club staff during shift functions, and inspects and secures the facility at shift end. Other duties may be assigned.

Requirements

• Complete a background investigation with favorable results.
• Experience providing knowledge of club, restaurant, and retail operations.
• Experience providing knowledge of cash handling procedures and sales operations, including receipt, disbursement, examination, deposit, and use of cash accountability control methods.
• Ability to provide work direction to other club employees.
• Knowledge of fire, safety, and health regulations.
• Ability to communicate orally and in writing.
• Meet the position’s qualification, eligibility, and background requirements.
• Provide proof of claimed preference or priority eligibility with the application by the closing date, if claiming such eligibility.
• Male applicants born after December 31, 1959 must be registered for Selective Service.
• Use direct deposit.
• Satisfactorily complete an employment verification (E-Verify) check.
• Satisfactorily meet pre-employment requirements before Entrance on Duty.
• Provide a REAL ID or an authorized combination of source identity documents to facilitate installation access.
• Education cannot be substituted for the required experience.

Responsibilities

• Monitor club or assigned-area operations, normally in the manager’s and assistant manager’s absence and typically at night or on weekends.
• Issue, receive, and control cash boxes.
• Prepare reports of significant occurrences during the shift.
• Review the schedule of functions for the shift and ensure they are carried out as planned by management.
• Ensure only authorized personnel use the facility and that club rules, regulations, and procedures are followed.
• Resolve patron complaints and other customer problems to support patron satisfaction.
• Provide instruction and guidance to club staff on functions taking place during the shift.
• Inspect and secure the facility at the end of the shift.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed