Club Lounge Server

Kiawah Island Golf Resort • Kiawah Island, SC

4d • Onsite

About The Position

Club Lounge Servers create an exceptional guest experience by maintaining an engaging, welcoming presence, paying close attention to detail, and providing personalized service. They communicate guest needs and preferences, serve food and beverages, maintain lounge order and cleanliness, and manage related inventory. The role requires professional composure, initiative, and sound judgment to resolve requests and support guest satisfaction. Servers uphold the resort’s core values, policies, and procedures and perform other duties as assigned. The position must be performed on site. Pay is determined during the hiring process; job-board pay figures are auto-generated and do not reflect the resort’s confirmed rate.

Requirements

• At least one year of serving or serving assistant experience.
• Must be at least 21 years of age to serve alcohol.
• Effective conflict resolution and organizational skills.
• Professional and cooperative demeanor, with a positive and energetic attitude.
• Passion for providing extraordinary service.
• Ability to work independently and in a team environment.
• Good to excellent verbal and written communication skills in English.
• Must be able to pass a background check.
• Able to lift at least 25 pounds across short-to-medium distances.
• Able to stand for the entirety of a shift and reach, bend, stoop, lift, and carry trays or ovals.
• Able to work on site due to the daily needs of the job.

Nice To Haves

• Bar knowledge and some experience serving liquor, beer, and wine.

Responsibilities

• Greet and serve guests with warmth, sincerity, and genuine southern hospitality.
• Maintain the order and cleanliness of the Club Lounge.
• Serve guests’ food and beverage needs.
• Control lounge inventory, including food, alcohol, soft drinks, silverware, glassware, china, linens, serving pieces, and buffet presentation pieces.
• Manage time effectively, actively listen to guest requests, and take initiative to resolve them.
• Maintain a professional demeanor and composure regardless of business levels.
• Improvise when necessary and make empowered decisions to ensure guest satisfaction.
• Uphold resort core values, policies, and procedures.
• Perform other duties as assigned.

Benefits

• Exclusive discounts at the hotel and villas, five golf courses, spa, restaurants, recreation, and retail shops.
• Employee meal program.
• Employee trainings and appreciation events throughout the year.
• Recognition awards, incentive events, and peer-to-peer recognition.
• Leadership and career development.
• Bi-annual wellness fair.
• Free parking.
• Medical, dental, vision, short-term and long-term disability, life insurance, and vacation pay available to full-time employees after 60 days of employment.
• 401(k) available after 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed