Club Lounge Attendant - Part-Time

Hilton Grand Vacations•Charleston, SC

About The Position

Liberty Place Charleston by Hilton Club is hiring a part-time Club Lounge Attendant to provide attentive food and beverage service to owners and guests. The role welcomes guests, responds to their needs, provides information about food and beverage offerings, and supports the setup and upkeep of the Owner's Lounge and other service areas. Duties include preparing and delivering food and beverage amenities to guest rooms, maintaining inventory, and following health, safety, and sanitation guidelines. The position requires continuous standing and movement, handling items weighing up to 25 pounds, reaching shelves up to 9 feet high, and using a 3-foot step ladder. The employer provides reasonable accommodation for qualified individuals with disabilities.

Requirements

  • Must be at least 18 years of age.
  • Must be able to perform the essential job functions, with or without reasonable accommodation, using the required skills and abilities.
  • Ability to stand and move continuously throughout the Owner's Lounge.
  • Ability to carry and move dishes, boxes, and other items weighing up to 25 pounds.
  • Ability to reach and move boxes on shelves up to 9 feet high.
  • Ability to use a 3-foot step ladder.
  • Ability to read, listen, and communicate effectively in English, verbally and in writing.
  • Previous bartending or serving experience in a hospitality environment.

Responsibilities

  • Welcome owners and guests warmly and professionally while providing exceptional customer service.
  • Anticipate guest needs, answer questions, and provide accurate information about food and beverage offerings.
  • Take food and beverage orders accurately and assist with service, including alcoholic beverages where applicable.
  • Set up, replenish, and maintain food and beverage stations, including coffee and tea service.
  • Complete opening and closing duties for the Owner's Lounge and other food and beverage areas.
  • Maintain the cleanliness, organization, and presentation of the lounge, pantry, service areas, tables, and equipment.
  • Bus tables, wash dishes, clean spills, and restock supplies as needed.
  • Monitor inventory and replenish or requisition food and beverage items.
  • Set up lounge furniture, displays, and service areas according to company standards.
  • Follow health, safety, and sanitation guidelines.
  • Report maintenance concerns or operational deficiencies to the Manager on Duty.
  • Support special guest requests and perform additional duties as assigned.
  • Prepare, deliver, and set up food and beverage amenities in guest rooms.

Benefits

  • Medical, dental, and vision options
  • Recognition programs and rewards
  • Travel discounts
  • Paid vacation and paid sick days
  • Employee Assistance Program supporting physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement
  • Employee stock purchase program
  • Learning and advancement opportunities
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