Breakfast Attendant/Cook

Northwood Investors • Charlotte, NC

1d

About The Position

The Club Lounge Attendant provides exceptional service to guests in the hotel’s exclusive club lounge. The role includes food and beverage service, guest assistance, and maintaining the lounge’s cleanliness, organization, and inviting atmosphere. The attendant also completes administrative tasks, supports inventory control and ordering, and follows hotel policies and procedures. Duties and responsibilities may change or be added at any time.

Requirements

• Excellent interpersonal and communication skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Nice To Haves

• Previous experience in a hospitality or customer service role is preferred.
• Food Handler’s Certification, if required by local regulations.

Responsibilities

• Greet and welcome guests in a warm and professional manner.
• Anticipate and address guest needs, offering personalized service.
• Assist guests with inquiries, requests, and reservations.
• Provide information about local attractions, dining options, and hotel amenities.
• Prepare and serve food and beverages according to established standards.
• Stock and maintain the lounge with appropriate supplies.
• Ensure proper food presentation and temperature control.
• Clean and sanitize work areas regularly.
• Maintain the cleanliness and organization of the lounge.
• Restock supplies as needed.
• Monitor the lounge environment to ensure a comfortable and inviting atmosphere.
• Address maintenance issues promptly.
• Complete daily checklists and reports.
• Adhere to hotel policies and procedures.
• Assist with inventory control and ordering.

Benefits

• Medical, dental, and vision coverage.
• Hotel discounts.
• Paid time off.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed