Club Attendant

24 Hour Fitness•San Leandro, CA

About The Position

The Club Attendant supports member satisfaction by providing customer service and performing cleaning and maintenance tasks to keep the facility healthy, clean, and orderly. The role works with the Facilities Technician and regularly interacts with club management, team members, and members. It reports to the General Manager. Travel between clubs may be required.

Requirements

  • Knowledge of cleaning practices and procedures.
  • Ability to understand and follow written instructions.
  • Effective verbal and written communication skills.
  • Ability to work independently without supervision.
  • Attention to detail.
  • Ability to establish and maintain cooperative working relationships.
  • High school diploma or GED.
  • Six months of janitorial experience.
  • Ability to stand, walk, and use hands and arms regularly.
  • Ability to frequently climb, balance, stoop, kneel, crouch, or crawl.
  • Ability to regularly lift up to 25 pounds and occasionally lift up to 100 pounds.
  • Ability to communicate by telephone with internal and external members.
  • Ability to use cleaning chemicals, ladders, and cleaning utensils.
  • Ability to work around moving mechanical parts and occasionally loud noise.

Responsibilities

  • Clean and dust walls, mirrors, countertops, glass, and windows.
  • Sweep, mop, scrub, and vacuum floors throughout the club, including locker rooms, workout areas, offices, hallways, and stairs.
  • Clean and dust weight and cardio equipment.
  • Restock supplies and empty garbage and recycling containers.
  • Complete assigned daily and weekly scopes of work and special cleaning projects.
  • Clean and maintain wet areas where applicable, including pool decks, pools, steam rooms, and saunas, and conduct regular pool chemical testing.
  • Perform minor cosmetic equipment repairs, such as rust removal, touch-up painting, and relabeling.
  • Partner with the Facilities Technician on equipment cleaning described in the preventive maintenance guide.
  • Perform minor painting as approved or directed by the General Manager and Facilities Technician.
  • Use janitorial supplies according to product labels and club manuals.
  • Report newly identified facility maintenance issues through Service Channel.
  • Report member complaints to the General Manager.
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