Club Attendant

24 Hour Fitness USA • San Clemente, CA

5d

About The Position

The Club Attendant drives member satisfaction by providing exceptional customer service and performing maintenance and cleaning tasks to keep the facility healthy, clean, and orderly. The role includes cleaning throughout the club, restocking supplies, completing assigned cleaning schedules and special projects, and reporting maintenance issues and member complaints. At clubs with wet areas, the attendant also cleans and maintains those areas, including conducting regular pool chemical testing. The attendant partners with the Facilities Technician and reports to the General Manager, interacting regularly with club management, team members, and members. Travel between clubs may be required.

Requirements

• High school diploma or GED.
• Six months of janitorial experience.
• Knowledge of cleaning practices and procedures.
• Ability to understand and follow written instructions.
• Effective verbal and written communication skills.
• Ability to work independently without supervision.
• Attention to detail.
• Ability to establish and maintain cooperative working relationships.
• Ability to stand, walk, and use hands and arms regularly.
• Ability to frequently climb, balance, stoop, kneel, crouch, or crawl.
• Ability to regularly lift up to 25 pounds and occasionally lift up to 100 pounds.
• Ability to communicate with internal and external members by telephone.
• Ability to use cleaning chemicals, ladders, and cleaning utensils.
• Ability to work around moving mechanical parts and occasional loud noise.

Responsibilities

• Clean and dust walls, mirrors, countertops, glass, and windows.
• Sweep, mop, scrub, and vacuum floors throughout the club, including locker rooms, workout areas, offices, hallways, and stairs.
• Clean and dust weight and cardio equipment.
• Restock supplies.
• Empty garbage and recycling containers.
• Complete daily and weekly scopes of work as assigned.
• Perform special cleaning projects as assigned.
• Clean and maintain wet areas where applicable, including pool decks, pools, steam rooms, and saunas, and conduct regular pool chemical testing.
• Perform minor cosmetic repairs on equipment, such as rust removal, touch-up painting, and relabeling.
• Partner with the Facilities Technician to perform equipment cleaning duties specified in the preventative maintenance guide.
• Perform minor painting as approved or directed by the General Manager and Facilities Technician.
• Use janitorial supplies according to product labels and club manuals.
• Report newly identified facility maintenance issues via Service Channel.
• Report member complaints to the General Manager.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED