Club Attendant

24 Hour Fitness•Garden Grove, CA

About The Position

The Club Attendant supports member satisfaction by providing customer service and performing cleaning and maintenance tasks to keep the facility clean, healthy, and orderly. The role works with the Facilities Technician and reports to the General Manager, regularly interacting with club management, team members, and members. Duties may include cleaning wet areas at clubs that have them, travel between clubs, and other assigned projects. The job description notes that duties may be modified, added, or removed as needed.

Requirements

  • High school diploma or GED.
  • Six months of janitorial experience.
  • Knowledge of cleaning practices and procedures.
  • Ability to understand and follow written instructions.
  • Effective verbal and written communication skills.
  • Ability to work independently without supervision.
  • Attention to detail.
  • Ability to establish and maintain cooperative working relationships.
  • Ability to stand, walk, and use hands and arms regularly; climb, balance, stoop, kneel, crouch, or crawl frequently; lift up to 25 pounds regularly and up to 100 pounds occasionally.
  • Ability to communicate by telephone with internal and external members.
  • Ability to use cleaning chemicals, ladders, and cleaning utensils.
  • Ability to work around moving mechanical parts and occasional loud noise.

Responsibilities

  • Clean and dust walls, mirrors, countertops, glass, and windows.
  • Sweep, mop, scrub, and vacuum floors throughout the club, including locker rooms, exercise areas, office spaces, hallways, and stairs.
  • Clean and dust weight and cardio equipment.
  • Restock supplies and empty garbage and recycling containers.
  • Complete assigned daily and weekly scopes of work and special cleaning projects.
  • Clean and maintain wet areas when applicable, including pool decks, pools, steam rooms, and saunas, and conduct regular pool chemical testing.
  • Perform minor cosmetic equipment repairs, such as rust removal, touch-up painting, and relabeling.
  • Partner with the Facilities Technician to clean equipment as outlined in the preventative maintenance guide.
  • Perform minor painting as approved or directed by the General Manager and Facilities Technician.
  • Use janitorial supplies according to product labels and club manuals.
  • Report newly identified facility maintenance issues via Service Channel.
  • Report member complaints to the General Manager.
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