Club Attendant

24 Hour Fitness•Hayward, CA

About The Position

The Club Attendant drives member satisfaction by providing exceptional customer service and performing maintenance and cleaning tasks to keep the facility healthy, clean, and orderly. The position partners with the Facilities Technician and reports to the General Manager, and regularly interacts with club management, team members, and members. Travel from club to club may be required.

Requirements

  • High school diploma or General Education Diploma (GED).
  • Six months of janitorial experience.
  • Knowledge of cleaning practices and procedures.
  • Ability to understand and follow written instructions.
  • Effective verbal and written communication skills.
  • Ability to work independently in the absence of supervision.
  • Attention to detail.
  • Ability to establish and maintain cooperative working relationships with people contacted in the course of duties.
  • Regularly stand, walk, and use hands and arms; frequently climb, balance, stoop, kneel, crouch, or crawl.
  • Regularly lift up to 25 pounds and occasionally lift up to 100 pounds.
  • Ability to communicate by telephone with internal and external members.
  • Use of cleaning chemicals, ladders, and cleaning utensils is required.
  • Regular exposure to moving mechanical parts; noise is occasionally loud.
  • Travel from club to club may be required.

Responsibilities

  • Clean and dust walls, mirrors, countertops, glass, and windows.
  • Sweep, mop, scrub, and vacuum floors throughout club areas, including locker rooms, weight and cardio areas, office space, hallways, and stairs.
  • Clean and dust weight and cardio equipment.
  • Restock supplies and empty garbage and recycling containers.
  • Complete assigned daily and weekly scopes of work and special cleaning projects.
  • Clean and maintain wet areas when applicable, including pool decks, pools, steam rooms, and saunas; conduct regular pool chemical testing as applicable.
  • Perform minor cosmetic repairs on equipment, such as rust removal, touch-up painting, and relabeling.
  • Partner with the Facilities Technician on equipment cleaning duties outlined in the preventative maintenance guide.
  • Perform minor painting as approved or directed by the General Manager and Facilities Technician.
  • Use janitorial supplies according to product labels and club manuals.
  • Report newly identified facility maintenance issues through Service Channel.
  • Report member complaints to the General Manager.
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