Cloud Services Support Lead (Program Manager – Intermediate)

Interactive Process Technology • Radford, VA

2d

About The Position

The Cloud Services Support Lead reports to Government division leadership and leads a team of cloud architects, system administrators, system engineers, and technical project managers. The team implements, manages, and administers customer projects in AWS and Microsoft Azure. The role provides customer-facing operational leadership and guidance while overseeing multiple large projects.

Requirements

• Experience in computer science, information systems, engineering, business, or a related technical field.
• PMP certification or DAWIA Level III (or equivalent) in Program Management.
• Active security clearance.
• Professional, customer-facing manner.
• Strong verbal and written communication skills.
• Experience successfully managing several large projects.

Nice To Haves

• Bachelor's degree in a technical or business field, or equivalent experience managing application development projects.
• Bachelor's degree or equivalent experience.

Responsibilities

• Review service level agreements, addendums, and cost estimates for customer cloud projects.
• Serve as the primary representative and point of contact for cloud customers on operational matters.
• Provide day-to-day technical and professional guidance and leadership to the cloud team.
• Manage several large projects simultaneously.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed