Cloud Engineer II (Full Time) - United States
About The Position
The CollabAI Platform team builds and operates shared infrastructure that powers AI features across Webex, including an AI Gateway, managed model hosting, and a deployment platform used by product teams across the Collaboration business unit. The Cloud Engineer II will configure, maintain, and operate application and model-hosting infrastructure; improve self-service model deployment patterns; and own deployment automation across Kubernetes/EKS, Helm, Pulumi, and CI/CD pipelines. The role also partners on FedRAMP operations and participates in an on-call rotation and incident response for a platform supporting Cisco customers. This posting advertises potential future opportunities; the exact role may not be open currently.
Requirements
- Within the past 3 years or expected within the next 12 months, meet either of the following: a master's degree with 0 years of work experience, or a bachelor's degree with 2 years of work experience.
- Qualifying education and work experience must be in Computer Science, Computer Engineering, Electrical Engineering, Software Engineering, or a related field.
- Strong hands-on experience with Kubernetes, preferably EKS, and Helm.
- Experience with infrastructure-as-code such as Pulumi, Terraform, or equivalent, including familiarity with writing reusable modules or stacks.
- Comfort with Go, TypeScript/Node, or Python in a services context.
- Working knowledge of secrets management such as Vault, observability such as Prometheus/Grafana, and CI/CD at scale.
Nice To Haves
- Experience operating or integrating LLM-serving stacks such as vLLM, Triton, Ray Serve, Azure OpenAI/Foundry, or Bedrock, or model-routing/proxy layers.
- Exposure to GitOps tooling such as Argo CD or Flux.
- FedRAMP, FedRAMP High, or other compliance-boundary experience.
- Experience designing self-service developer platforms.
Responsibilities
- Understand, configure, maintain, and operate application and model-hosting infrastructure.
- Evolve self-service model deployment patterns so product teams can deploy new services and models with minimal platform-team involvement.
- Own and improve deployment automation, including Kubernetes/EKS, Helm, Pulumi automation APIs, and CI/CD pipelines.
- Partner on FedRAMP operations.
- Participate in an on-call rotation and incident response for a platform that supports Cisco customers.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays and a floating holiday for non-exempt employees
- Birthday paid day off
- Paid year-end holiday shutdown
- Paid personal wellness days
- Paid vacation or flexible vacation time off, depending on employee classification
- Paid sick time
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales employees
- Potential Cisco restricted stock unit grants, subject to eligibility and continued employment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
