Associate Solutions Engineer (Full Time) – United States
About The Position
The Associate Solutions Engineer is an early-career role in Cisco’s 12-month Cisco Sales Associate Program (CSAP), a global accelerator designed to develop participants into technical sales professionals. The program includes immersive bootcamp training and foundational technical skill-building in months 1–3, followed by three rotational assignments providing real-world technical sales experience during months 3–12. After the program, participants transition into a Solutions Engineer role, discovering, demonstrating, and designing solutions for complex customer challenges. Participants learn in a hub-based cohort with peers, through AI customer simulations, mentored on-the-job activities, coaching, and real-world practice. They collaborate with Cisco Associate Sales Representatives to develop technical solutions that connect customer requirements with business outcomes, and expand their knowledge across Collaboration, Security, Networking, and Cloud. Participants are paired with a mentor who is a CSAP alumnus and can earn industry-standard certifications. As part of the Global Sales Enablement & Acceleration team, the role includes an AI-first learning focus: using advanced learning platforms and artificial intelligence to design technical solutions and improve strategic decision-making. Quarterly competency checkpoints allow high performers to validate their skills and potentially advance into further technical roles before the program concludes. After completing the program, Solutions Engineers join Cisco’s Global Virtual Engineering team, which provides software and Solutions Engineering services to customers, partners, and internal sales teams.
Requirements
- Technical degree in Engineering, Computer Science, or STEAM, or a non-traditional background supported by real-world evidence of technical curiosity, such as a home lab, certification, or side project.
- Ability to turn complexity into clarity.
- Fluency in English and the primary language of the country for which the candidate is applying.
- Legal authorization to work in the country of hire without company sponsorship.
Nice To Haves
- AI-native mindset and high learning agility.
- Passion for networking and software, including Java or Python, and eagerness to use AI to automate and innovate the engineering process.
- High emotional intelligence and ability to navigate a matrix-based organization, influence stakeholders, and collaborate within a hub-based cohort.
- Analytical resilience when solving sophisticated technical problems or translating complex requirements into business value.
- Confidence communicating and explaining complex technologies in simple, persuasive terms for diverse audiences.
Responsibilities
- Collaborate with Cisco Associate Sales Representatives to provide technical solutions that drive business outcomes.
- Develop expertise across Collaboration, Security, Networking, and Cloud to connect technical requirements with business value.
- Use AI and advanced learning platforms to design technical solutions and improve strategic decision-making.
- Participate in bootcamp training, three rotational assignments, AI customer simulations, and mentored on-the-job activities.
- Discover, demonstrate, and design solutions that address complex customer challenges after transitioning to a Solutions Engineer role.
- Earn industry-standard certifications and participate in quarterly competency checkpoints.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available, subject to eligibility and vesting conditions
- 10 paid holidays per full calendar year
- One floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- Four paid personal wellness days
- Paid vacation or flexible vacation time off, depending on employee classification
- 80 hours of sick time off, with up to 80 unused hours carried forward
- Additional paid time away may be requested for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses may be available for non-sales roles
- Sales-plan incentive pay may be available for employees on sales plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
