Closing Team Leader - West Chester, OH

Target • West Chester, OH

3d • Onsite

About The Position

The Closing Team Leader helps the store finish each day strong by maintaining the guest experience through closing, leading closing routines, and supporting storewide sales, profitability, workload, and operational goals. The role builds a guest-first culture, develops team members through coaching and training, and works with store leaders to execute business strategies and prepare the store for the next day. The position is full-time, though weekly hours are not guaranteed to reach 40 and may fluctuate with business needs. The work schedule is flexible and may include nights, weekends, holidays, and peak shopping periods. The role is physically active and may involve working in varying temperatures, humidity, and other elements.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members, with effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 44 pounds without additional assistance.
• Flexible work schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties, including Drive Up and carryout.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Demonstrate inclusivity, respect diverse perspectives, and create equitable experiences.
• Model, train, and coach service expectations to deliver a guest-first experience.
• Understand how sales growth in each area contributes to total store profitability.
• Lead execution of onboarding, learning, and best practices; develop and coach team members to close skill gaps.
• Prioritize and problem-solve across multiple business areas to execute store strategies and sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders on sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by maintaining guest-focused routines and ensuring departments are zoned, in stock, signed, and labeled appropriately for the next day.
• Use business planning tools to communicate priorities and business updates to store leadership.
• Take action to achieve performance goals; evaluate candidates and develop a guest-centric team.
• Support onboarding and learning, establish clear goals and expectations, hold team members accountable, and share performance feedback with leaders as needed.
• As a key carrier, follow safe and secure training and processes and address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to these standards.
• Lead a safety culture by modeling and recognizing safe behaviors, identifying and correcting hazards, responding to incidents, and reporting and investigating injuries promptly and accurately.
• Model welcoming guest interactions, assist guests with their needs, and thank them for choosing Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support order pickup, Drive Up orders, and Drive Up returns while maintaining applicable compliance, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits; eligibility details are provided through the linked benefits resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED