Closing Team Leader

Target • Saratoga Springs, NY

13h • Onsite

About The Position

The Closing Team Leader leads the store’s closing team, maintaining guest service and completing closing routines after the day’s work. The role supports store leaders in achieving sales and profitability goals, prioritizing the guest experience, and preparing departments and the store for the next day. It also involves coaching and developing team members, coordinating work across multiple business areas, supporting store operations, and upholding safety, security, and compliance practices. The position is full-time, though weekly hours are not guaranteed to reach 40 and may fluctuate according to business needs. The schedule is flexible and may include varying hours, nights, weekends, holidays, and peak shopping periods.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members, with effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team-member issues, and to interpret instructions, reports, and information.
• Ability to accurately handle cash-register operations as needed and climb up and down ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without assistance.
• Ability to work a flexible schedule, including nights, weekends, and holidays; reliable and prompt attendance is necessary.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing some duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
• Previous retail experience is preferred but not required.

Nice To Haves

• Previous retail experience.

Responsibilities

• Demonstrate inclusivity and create equitable experiences by valuing diverse voices and approaches.
• Model, train, and coach service expectations to prioritize the guest experience and foster a guest-first culture.
• Understand how each area contributes to sales growth and total-store profitability.
• Lead execution of onboarding, learning, and best practices; identify skill gaps and support team-member development through coaching and interactions.
• Prioritize and problem-solve across business areas to carry out store strategies and achieve business results and sales goals.
• Communicate and collaborate with leaders about sales performance and workload, using check-ins, check-outs, and meetings as connection points.
• Support store operations by maintaining guest-focused routines and helping ensure departments are zoned, in stock, signed, and labeled appropriately.
• Use business-planning tools to share priorities and business updates with store leadership.
• Take action to achieve performance goals, evaluate candidates for open positions, and develop a guest-centric team.
• Help establish clear goals and expectations, hold team members accountable, and share performance feedback with leaders as needed.
• As a key carrier, follow safe and secure training and processes, and address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to the same expectations.
• Lead safety practices by modeling and recognizing safe behaviors, identifying and correcting hazards, supporting incident response, and reporting and investigating injuries accurately and promptly.
• Model welcoming guest interactions, help guests with their needs, and thank them for choosing Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support guest services such as order pickup, Drive Up orders, and Drive Up returns while maintaining required compliance, including adult-beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits are referenced; eligibility and details are provided through Target’s benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED