Closing Team Leader

Target • Chicago, IL

2d • $25 - $42 • Onsite

About The Position

The Closing Team Leader leads the store’s closing work, carrying forward the team’s daily efforts and taking care of guests until the store closes. The role prioritizes the guest experience, supports store sales and profitability, develops team members, and coordinates closing routines and workload across business areas. The leader partners with store leadership to execute business strategies, maintain store readiness, and ensure safe, secure, and compliant operations.

The position is full-time, although hours are not guaranteed to reach 40 per week and may fluctuate with business needs. The schedule is flexible and may include nights, weekends, holidays, and peak shopping periods. The work is active and physically demanding, can involve exposure to varying temperatures and humidity, and requires mobility throughout a shift.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members; effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible schedule and reliable, prompt attendance; shifts may include nights, weekends, holidays, and peak shopping times.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Demonstrate inclusivity and create equitable, respectful experiences for guests and team members.
• Model, train, and coach service expectations to build a guest-first culture.
• Understand and support sales growth and store profitability goals.
• Lead execution of onboarding, learning, and best practices; coach and develop team members to address skill gaps.
• Prioritize and problem-solve across business areas to execute store strategies and meet sales goals while prioritizing guests.
• Communicate and collaborate with leaders on sales performance and workload, using check-ins, check-outs, and meetings as connection points.
• Support store operations and closing routines; help ensure departments are zoned, in stock, signed, and labeled appropriately for the next day.
• Use business planning tools to share priorities and updates with store leadership, and take action toward performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support leaders in setting clear expectations, holding team members accountable, and sharing performance feedback.
• As a key carrier, follow safe and secure training and processes; address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Lead safety practices by modeling and recognizing safe behavior, identifying and correcting hazards, supporting incident response, and reporting and investigating injuries timely and accurately.
• Model welcoming guest interactions, assist guests with their needs, and thank them for choosing Target.
• Model physical security processes and support storewide merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support guest services including order pickup, Drive Up orders, and Drive Up returns, while following applicable compliance requirements, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may have access to comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Other financial, education, and well-being benefits may be available; eligibility applies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED