Closing Team Leader - Olathe, KS

Target•Olathe, KS
•Onsite

About The Position

The Closing Team Leader leads the store’s closing routines, continuing the team’s work through closing time while prioritizing the guest experience. The role builds a guest-first service culture, supports store sales and profitability, develops team members, and coordinates across business areas to deliver store strategies and goals. The position also supports store operations, safety, security, compliance, and guest services. This is a full-time role, but hours are not guaranteed to reach 40 per week and may vary according to business needs.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
  • Welcoming and helpful attitude toward guests and team members; effective communication skills.
  • Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team member issues, and interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb up and down ladders and efficiently and safely scan, handle, and move merchandise, including frequently lifting or moving up to 44 pounds without assistance.
  • Flexible schedule and reliable, prompt attendance; hours may include nights, weekends, holidays, and peak shopping times.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

  • Previous retail experience is preferred, but not required.

Responsibilities

  • Demonstrate inclusivity and create equitable experiences by valuing diverse perspectives and acting authentically and respectfully.
  • Model, train, and coach guest-service expectations and prioritize the guest experience.
  • Understand how store areas contribute to sales growth and total-store profitability.
  • Promote onboarding and learning best practices; identify skill gaps and support development through coaching and team interactions.
  • Prioritize and problem-solve across business areas to execute store strategies and achieve sales and business goals.
  • Communicate and collaborate with leaders about sales performance and workload deliverables, including through check-ins, check-outs, and meetings.
  • Support store operations by maintaining consistent routines and helping ensure departments are zoned, in stock, signed, and labeled appropriately.
  • Use business-planning tools to communicate priorities and business updates to store leadership.
  • Take action to achieve performance goals; evaluate candidates and develop a guest-centric team.
  • Help establish clear goals and expectations, hold team members accountable, and share performance feedback with leaders as needed.
  • As a key carrier, follow safe and secure procedures and address store emergency and compliance needs.
  • Model and promote ethical conduct, safety, and compliance; identify and correct hazards, respond to incidents, and report or investigate injuries accurately and promptly.
  • Model welcoming guest interactions, assist guests with their needs, and thank them for shopping at Target.
  • Execute physical security processes and support merchandise protection strategies, including ordering, storing, and applying protection as directed by best practices.
  • Support guest services including order pickup, Drive Up orders, and Drive Up returns while complying with applicable adult beverage laws.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members may receive comprehensive medical, vision, dental, and life insurance benefits.
  • 401(k).
  • Employee discount.
  • Short-term disability and long-term disability.
  • Paid sick leave, paid national holidays, and paid vacation.
  • Other financial, educational, and well-being benefits may be available to eligible team members.
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