Closing Store Manager

Pete's Fresh Market • Tinley Park, IL

6d • $20 - $22

About The Position

The Closing Store Manager oversees store operations during evening hours, ensuring excellent customer service, maintaining store standards, supervising staff, and securing the facility at closing. The role requires leadership, problem-solving, and the ability to manage multiple priorities in a fast-paced retail environment. The manager is expected to exemplify Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service.

The position supervises evening associates across departments, supports store readiness for the next business day, and completes the store closing duties listed on the Action Card Closing Manager checklist. It also involves cash handling and end-of-day reporting, inventory communication, food safety and workplace safety compliance, and responding to operational issues. The role reports to the General Manager and is classified as non-exempt.

Requirements

• At least 2 years of experience in retail grocery operations or a similar role.
• Valid Food Handler Certification.
• Leadership and team development skills.
• Customer service excellence.
• Problem-solving and decision-making skills.
• Time management and organizational skills.
• Cash management skills.
• Attention to detail and conflict resolution skills.
• Thorough and clear documentation skills.
• Proficiency with technology, including LOC, Apps, and Microsoft Office (Outlook, Word, Excel, and SharePoint).
• Effective communication and strong interpersonal skills.
• Excellent fluency in English.
• Detail orientation, multitasking ability, and solid organizational and project management skills.
• Ability to work a flexible schedule, including weekends and holidays as needed.
• Ability to meet the physical demands described, including frequent hand use; standing and walking; bending, reaching, squatting, and climbing; lifting and carrying objects weighing 5 to 40 pounds and occasionally over 40 pounds; and pushing or pulling objects.
• Ability to work around FDA-approved cleaning chemicals, varying temperatures, and wet and dry conditions.
• Ability to use knives, box cutters, electric pallet jacks, and other heavy machinery.

Nice To Haves

• College degree or equivalent experience in a retail store operations environment.
• Command of the Spanish language.

Responsibilities

• Supervise and lead evening store associates across all departments.
• Ensure exceptional customer service and promptly resolve customer concerns.
• Maintain product merchandising, stocking, facing, and cleanliness throughout the store.
• Manage employee performance, provide coaching, and ensure adherence to company policies.
• Coordinate and delegate tasks to prepare the store for the next business day.
• Monitor inventory levels and communicate replenishment needs.
• Oversee cash handling, register reconciliation, and end-of-day financial reporting.
• Conduct store closing procedures, including security checks, alarm activation, and facility lock-up.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Respond to operational issues and make decisions to maintain efficient store operations.
• Assist with scheduling and labor management as directed by store leadership.
• Complete the store closing procedures and duties listed on the Action Card Closing Manager checklist.

Benefits

• Medical, dental, and vision health insurance plan.
• 401(k) with employer match.
• Supplemental insurance plans, including voluntary life, short-term disability, accident, critical illness, and hospital indemnity insurance.
• Paid vacation.
• Paid lunch break.
• Direct deposit.
• Employee lunch program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed